Inventory Specialist Jobs

About The Position

Requirements

• Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
• Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
• Validate planograms and review or coordinate use of reports and system applications affecting on-hand balances and pricing.
• Execute and maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, and damaged goods.
• In designated stores, open or close the store when management is absent, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
• Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
• Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store; verify physical receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
• Under pharmacist-in-charge supervision, verify and complete pharmacy shipment postings, pharmacy orders, tote audits, and shortage or damage reporting.
• Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
• Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, damaged salvage returns, and other pharmacy inventory activities; facilitate eligible overstock returns or interstore transfers.
• Verify posting of pharmacy and prescription claims.
• Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and additional regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
• Update on-hands for designated pull-and-quarantine items and place items in the designated holding area.
• Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
• Ensure inventory compliance with state and local laws for regulated products.
• Maintain inventory records and organize invoices, receipts, and return authorizations.
• Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
• Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
• Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
• When leader on duty in designated stores, register sales on the assigned POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training and complete required e-learning modules, including safety training.
• Obtain and maintain a state-required pharmacy license or certification.
• Coach and develop team members’ capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
• Complete additional activities and other assigned tasks.