Inventory Specialist

Walgreens•Meridian, ID

5d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, and other in-store inventory processes. It also validates planogram accuracy and uses reports and system applications to help ensure accurate on-hand balances and pricing. The Inventory Specialist maintains asset protection practices and files claims for warehouse and vendor overages, shortages, order errors, or damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the sales floor and stockroom for business. The role engages customers and models customer-service practices. When serving as leader on duty, it may resolve customer issues, communicate tasks, handle assigned point-of-sale activities, and report disciplinary issues and customer complaints to management. The position carries out front-end and pharmacy inventory operations, including receiving and verifying deliveries, posting pharmacy shipments under the supervision of the pharmacist-in-charge, completing On-Shelf Availability processes, managing returns and recalls, maintaining accurate inventory counts, and supporting ordering and physical inventory. It also maintains inventory records and related documentation, supports package delivery activities and the Pickup Program, and coaches team members on inventory systems and processes. The specialist attends company training and e-learning and obtains and maintains a state-required pharmacy license or certification.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and review or coordinate use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store when management is absent, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete pharmacy shipment postings, pharmacy orders, tote audits, and shortage or damage reporting.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, damaged salvage returns, and other pharmacy inventory activities; facilitate eligible overstock returns or interstore transfers.
Verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When leader on duty in designated stores, register sales on the assigned POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete required e-learning modules, including safety training.
Obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.