Inventory Specialist

Petco • Burlington, VT

5d • Onsite

About The Position

The Inventory Specialist supports seamless omnichannel experiences at Petco by executing Ship-from-Store (SFS) and other Omni Channel processes. The role contributes to daily operational excellence in a Pet Care Center by ensuring accurate picking, packing, labeling, shipping, inventory flow, merchandise receiving, stocking, and customer support. It is suited to someone who values operational precision, teamwork, and problem-solving in a fast-paced retail environment.

The position is performed in a Pet Care Center retail environment and includes active engagement on the sales floor. The specialist supports safe, clean, and compliant operations; communicates status updates to Pet Care Center leadership; and coordinates with store and field partners to meet operational standards. The work involves frequent standing and walking, bending, kneeling, reaching, and lifting, including safely moving merchandise, supplies, or animals weighing up to 50 pounds. The role may involve proximity to animals and exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability is required to support operating hours, including evenings, weekends, and holidays.

Requirements

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• High school diploma or GED required, or equivalent work experience; the posting also lists a high school diploma or GED as preferred.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program is required.
• Strong attention to detail and organizational skills.
• Basic math proficiency and basic business, math, and inventory management skills.
• Above-average communication skills, with strong organizational, interpersonal, and communication abilities.
• Ability to follow processes while applying sound judgment when needed.
• Strong teamwork and problem-solving skills.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset and aptitude for selling behaviors.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
• Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.

Nice To Haves

• Genuine interest in animals and their care.

Responsibilities

• Execute daily Ship-from-Store operations, including accurate picking, packing, labeling, and shipping.
• Support efficient Omni Channel execution and reduce processing time through process familiarity and operational discipline.
• Assist with receiving, unloading, and stocking merchandise and supplies according to operational guidelines.
• Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
• Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling.
• Compare on-site conditions with plans, identify variances, and recommend or implement corrective actions.
• Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment meet standards.
• Communicate daily status updates to Pet Care Center leadership, including unfinished orders and required system corrections.
• Perform housekeeping to maintain a clean, organized, and professional backroom and sales floor.
• Support special projects and other operational tasks as assigned.
• Support a safe, clean, and compliant Pet Care Center environment and follow safety, loss prevention, and operational procedures.
• Escalate issues or concerns appropriately to the Leader on Duty.
• Provide friendly, helpful, solution-oriented customer service and support customer interactions using Petco’s selling model as needed.
• Process register transactions accurately and efficiently when supporting the sales floor.
• Contribute to a collaborative, inclusive team culture and positive customer experience.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• Welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.
• Health and financial benefits, 401(k), incentives, and paid time off are referenced in the Petco Total Rewards overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED