Inventory Control Specialist

Tractor Supply Company•Boone, NC

About The Position

The Inventory Control Specialist supports store operations through inventory control, receiving accuracy, and compliance routines. The role performs receiving, inventory adjustment, reconciliation, transfer, buyback/RTV, compliance, and reporting processes, partnering with the Store Operations Manager. The position also provides Legendary Customer Service, supports order fulfillment and freight operations, completes assigned safety and compliance tasks, and operates store equipment. Work is generally indoors in a moderately noisy environment, but includes outdoor areas and may involve adverse weather. Shifts vary by store, are generally at least four hours, and may exceed eight hours.

Requirements

Must be at least 18 years old and possess a valid driver's license.
Must be able to read, write, and count accurately, regardless of education level.
Must be able to work scheduled shifts and varied hours, days, nights, weekends, and overtime as business needs dictate.
Must be able to operate required equipment safely and accurately and complete required training and certifications.
Must be able to move merchandise weighing up to 50 pounds and push or pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
Must be able to stand, kneel, twist, crouch, squat, bend, stoop, climb ladders, move throughout the store for an entire shift, and access all store areas safely.
Must be able to handle and be in contact with birds/poultry.
Must be able to travel as required in support of district needs.

Nice To Haves

Shipping/receiving experience.
Retail experience and/or knowledge of farming, ranching, pets/equine, or welding.
Basic computer skills or experience.
Basic math skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
High school diploma or equivalent.

Responsibilities

Maintain regular and predictable attendance; work scheduled shifts and varied hours, days, nights, weekends, and overtime as dictated by business needs.
Deliver Legendary Customer Service using the GURA approach: greet customers, uncover needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
Reinforce customer-service behaviors through customer engagement, Team Member coaching, and accountability for execution.
Complete forklift and propane inspections and key propane use as required.
Pull OMNI orders in the morning and support BOPIS/OMNI reconciliation routines.
Complete BOPIS and BODFS reconciliation reports according to company standards.
Receive Direct POs, Mixing Center and Bulk Center freight, and DC receiving transfers, including new and open transfers.
Key truck receipts, execute the truck unload plan, stage totes for the Freight Team Leader, and complete the Loader Feedback Survey.
Stock and tag direct vendor freight, front/sidelot DC freight, and leather footwear according to process standards.
Create Fill to Capacity picklists for the Freight Team as assigned.
Key inventory adjustments and correct or adjust inventory discrepancies according to company process and Store Operations Manager direction.
Review the Negative On Hand Report and complete required follow-up.
Review and execute buybacks and RTV processes.
Check ACT for assigned tasks and complete receiving, inventory, and compliance actions.
Key daily defectives, print the Summary Report, and submit it to the Store Operations Manager.
Complete Fire Extinguisher sign-off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous waste disposal requirements.
Complete monthly food expiration reviews for Feed/Food and Registers.
Check the High Dollar List and find and label Rainchecks, BOPIS DC Transfer, and Subscription items.
Process UPS/FedEx shipments, freight claims, used oil recycling, and used tire recycling where applicable.
Complete Layaway, Special Order, Raincheck, INR, RGO, Open and New Transfers In, and Verify Ship to Store Orders reviews.
Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
Operate forklifts, balers, cash registers/computers, and other equipment as needed; assist customers with loading purchases.
Complete associated documentation accurately and on time.
Obtain licenses or certifications as needed by the business and perform other duties as assigned.