Inventory Specialist

Walgreens•Elm Grove, WI

5d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management by receiving, counting, ordering, and facilitating returns, and is responsible for On-Shelf Availability, planogram accuracy, pricing, claims, and other in-store inventory processes. The specialist reviews and coordinates the use of reports and system applications affecting inventory balances and pricing, and maintains asset protection practices. In designated stores, the specialist may open or close the store in the absence of management and perform associated operational duties. The role also contributes to customer experience, store operations, team training, and communications. Under pharmacist-in-charge supervision, the specialist performs specified pharmacy inventory tasks. When designated as leader on duty, the specialist may address customer issues, communicate tasks, and handle point-of-sale and store-opening or closing responsibilities. The specialist attends company training and maintains any pharmacy license or certification required by the state.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and inventory accuracy, under pharmacist-in-charge supervision where required.
Champion On-Shelf Availability and carry out receiving, counting, pricing, planogram validation, returns, scan outs, disposals, call-ins, and other inventory processes.
Review and coordinate the use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Maintain asset protection practices and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management and perform required startup, cash-handling, cashier, floor-readiness, and stockroom-readiness duties.
Engage customers, offer assistance, model customer service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; confirm receipt of physically delivered products, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Verify pharmacy shipment postings and complete or verify postings for pharmacy orders, including required tote audits and reporting of shortages or damaged products.
Complete pharmacy recalls, vendor returns, damaged and salvage returns, excess inventory returns, interstore transfers where applicable, and verification of prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and regulatory pricing tasks.
Support ordering of front-end and pharmacy expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory and orders as required.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products such as alcohol and tobacco.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When designated leader on duty, use the assigned POS system and handle sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety modules, and maintain a state-required pharmacy license or certification.
Serve as a liaison between management and non-management team members by coaching others on inventory systems; when leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.