Inventory Specialist

Walgreens•Rapid City, SD

5d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures for both the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory processes. It champions On-Shelf Availability, maintains accurate on-hand quantities and pricing, validates planograms, and coordinates the proper use of reports and system applications that affect inventory accuracy. The position manages inventory receiving, ordering, returns, pricing, claims, and asset-protection processes; maintains inventory records and supporting documentation; and helps prepare for physical inventory. Under pharmacist-in-charge supervision, it completes designated pharmacy inventory activities. In designated stores, the specialist may open or close the store and serve as leader on duty, handling required operational and customer-service tasks in the absence of store management. The specialist also engages customers, models service standards, coaches team members on inventory systems and processes, attends required training, and maintains a state-required pharmacy license or certification where applicable. The role complies with company policies and procedures and performs additional assigned tasks.

Requirements

At least six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and other inventory activities.
Champion On-Shelf Availability and complete inventory processes such as receiving, counting, pricing, returns, and planogram validation.
Review and coordinate the use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management and complete required start-up, cash-handling, cashier, floor, and stockroom readiness tasks.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan in deliveries while vendors are still in the store; take appropriate action on delivered or missing receipts, contact vendors, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan-outs and scan-out returns for subscribed departments and pharmacy.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns or applicable interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in basic departments, stockroom, overstock locations, and—under pharmacist-in-charge supervision—pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws concerning regulated products such as alcohol and tobacco.
Maintain inventory records, receive and post front-end products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package-delivery activities, including package scans, daily inventory functions, package returns, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales in the POS system, record relevant transaction issues, complete returns, voids, and refunds, make cash drops, and provide change as requested.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Liaise between management and non-management team members by coaching and developing their inventory-system capabilities; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.