Inventory Specialist

Walgreens•Nokomis, FL
•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, returns, pricing, on-shelf availability, planogram accuracy, inventory records, and related in-store processes. It reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, and maintains asset-protection practices and claims for shortages, overages, order errors, or damaged goods. In designated stores, the specialist may open or close the store in the absence of management, complete required system start-ups and cash-handling duties, and prepare the sales floor and stockroom for the business day. The role also provides customer service, supports package delivery and pickup activities, and may serve as leader on duty, resolving customer issues and carrying out point-of-sale responsibilities. The specialist completes front-end and pharmacy inventory operations, including receiving and posting deliveries, order management, scan-outs, returns, pricing tasks, inventory counts, physical inventory preparation, and regulated-product compliance. Pharmacy activities are performed under the supervision of the pharmacist-in-charge where specified. The role attends required training, maintains any pharmacy license or certification required by the state, coaches team members on inventory systems and processes, and communicates assigned tasks and issues to management.

Requirements

  • Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior work experience with Walgreens and an evaluation on file.

Responsibilities

  • Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory management, including receiving, counting, ordering, returns, shipment postings, tote audits, and reporting shortages or damaged products.
  • Receive, count, price, and process returns for inventory; champion On-Shelf Availability and validate planogram accuracy.
  • Review and coordinate proper use of reports and system applications affecting on-hand balances and pricing.
  • Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
  • In designated stores, open or close the store in the absence of management, complete system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
  • Greet customers, offer assistance, model customer-service best practices, and, when assigned as leader on duty, resolve customer issues and answer questions.
  • Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and correcting orders.
  • Scan deliveries while vendors are still in the store; take appropriate action on received or undelivered shipments and open tickets to correct inaccurate orders.
  • Complete On-Shelf Availability processes, scan-outs and scan-out returns, disposals, call-ins, and vendor returns before expiration.
  • Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy and prescription claims.
  • Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other required regulatory pricing tasks.
  • Support ordering by ordering expense items, monitoring pharmacy manual orders for excess inventory, and maintaining consigned inventory.
  • Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
  • Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
  • Ensure inventory compliance with state and local laws concerning regulated products such as alcohol and tobacco.
  • Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
  • Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
  • Keep counters and shelves clean and well merchandised.
  • Learn and use store systems and equipment; assist and coach the team on package delivery, package scanning and returns, daily inventory functions, and the Pickup Program.
  • When serving as leader on duty in designated stores, register sales on the POS and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Attend company training and complete e-learning modules, including safety training.
  • Obtain and maintain a valid pharmacy license or certification when required by the state.
  • Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
  • Complete additional activities and tasks as assigned.
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