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Inside Sales Representative

Lansing Building Products Recruiting Team•Dartmouth, MA
•$24 - $28

About The Position

Lansing Building Products is hiring an Inside Sales Representative to serve customers and support sales operations. The role combines showroom customer service, phone-based sales support, order processing, product quoting, and inventory management. Representatives may also assist in the warehouse by loading and unloading materials. The position calls for a customer-focused, goal-oriented person who can work both independently and as part of a team. Lansing Building Products has supplied professional contractors with building products since 1955. The company describes its culture as family-values-driven and centered on Respect, Service, and Excellence, with an emphasis on associate development, collaboration, and delivering a strong customer experience.

Requirements

  • Strong integrity and commitment to customer service.
  • Strong interest in sales and/or retail, demonstrated through prior work experience or education.
  • Ability to work effectively both independently with customers and as part of a team.
  • Computer skills, including use of a keyboard and monitor.
  • Goal-oriented approach and willingness to take on new challenges.
  • Strong communication and interpersonal skills.
  • Ability to lift and carry boxes of building materials weighing up to 70 pounds.

Nice To Haves

  • Prior sales experience is preferred but not required.
  • Knowledge of building principles and products.
  • Bilingual Spanish proficiency.

Responsibilities

  • Embody the company mission and values of respect, service, and excellence.
  • Serve as the primary point of contact for customers visiting the showroom.
  • Handle inbound and outbound calls, respond to customer inquiries, and process orders.
  • Prepare quotes for windows and other exterior building products using architect plans.
  • Develop thorough knowledge of company products and services to provide exceptional customer service.
  • Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
  • Assist in the warehouse, including loading and unloading materials as needed.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings Account with company contributions.
  • Health Advocate and Employee Assistance Program.
  • Competitive 401(k) with employer match of 50% up to 15% of salary.
  • Paid vacation and sick days.
  • Tuition reimbursement and training programs.
  • Company-paid parental leave.
  • Company-paid life insurance.
  • Short-term and long-term disability coverage.
  • Paid holidays.
  • Health and wellness program.
  • Volunteer time.

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