Lead-Inside Sales

Verizon • San Diego, CA

13d • Hybrid

About The Position

The Lead Inside Sales representative develops a pipeline of small and medium-sized business (SMB) clients with growth opportunities, introduces upsell products and features, demonstrates products, and closes business to generate incremental revenue. The role also influences customer retention and renewals. It focuses on selling Verizon Connect vehicle, asset-tracking, software, and service solutions to existing SMB customers, while managing a diverse book of business across multiple industries.

The representative makes outbound calls, conducts web demonstrations, presents and negotiates pricing, works with Finance on contract rewrites and pricing business cases, executes contracts through DocuSign, manages email campaigns with Marketing, and uses digital and inside-sales tools across multiple platforms. The role collaborates with customer support, implementation, deployment, and other internal and external partners from sale through implementation. It also includes sharing sales activity and performance metrics with peers, prioritizing pipeline and time, forecasting accurately, and following up on proposals and contract negotiations with the Associate Director.

This is a hybrid role with a defined work location, combining work from home with at least three days per week in the office, as set by the manager. The scheduled workweek is 40 hours. Compensation is commission-based, with an annual salary range of $61,500 to $100,000 for the listed locations based on a full-time schedule; pay varies by location, skills, and experience.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant work experience in a SaaS environment or B2B sales.

Nice To Haves

• Previous experience selling into SMB accounts.
• Consultative selling experience.
• Three or more years of B2B inside sales experience.
• One or more years of product sales account management experience is a plus.
• Account management experience.

Responsibilities

• Develop a pipeline of SMB clients with opportunities for future growth.
• Introduce upsell products and features, demonstrate products, and close business to secure incremental revenue.
• Help retain and renew the customer base.
• Make outbound phone contacts and conduct web demonstrations.
• Present and negotiate pricing; partner with Finance on business cases for contract rewrites and pricing negotiations.
• Execute contracts via DocuSign and manage email campaigns developed with Marketing.
• Use digital and inside-sales tools across multiple platforms.
• Close orders for additional vehicles, asset-tracking solutions, emerging software solutions, and services within the Verizon Connect portfolio.
• Partner with customer support, implementation, deployment, and other departments to ensure customers are supported.
• Communicate sales activity metrics and performance with the team several times daily and drive peer activity.
• Manage a diverse book of business across various industries.
• Prioritize sales activity and pipeline, manage personal time and productivity, and maintain accurate forecasting.
• Follow up on proposals and negotiate contracts with customers in collaboration with the Associate Director.
• Collaborate with internal and external partners from sale through implementation.
• Maintain an accurate pipeline of viable opportunities being pursued for contract.
• Comply with hybrid work policies and work in the office at least three days per week, as set by the manager.

Benefits

• Medical, dental, and vision coverage.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Matched 401(k) savings plan.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Commission-based compensation with the potential to earn more.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
• Other incentives and an award-winning total rewards package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior