Lead-Inside Sales

Verizon • Temple Terrace, FL

13d • Hybrid

About The Position

The Lead Inside Sales representative develops a pipeline of small and medium-sized business (SMB) clients with potential for future growth. The role introduces upsell products and features, demonstrates products, negotiates pricing, and closes business to generate incremental revenue. It also supports customer retention and renewals.

The representative makes outbound calls, conducts web demonstrations, presents and negotiates pricing, works with Finance on business cases for contract rewrites and pricing negotiations, executes contracts through DocuSign, and manages email campaigns developed with Marketing. The position focuses on existing SMB accounts and Verizon Connect’s growing portfolio, including vehicle, asset-tracking, software, and service solutions. It manages a diverse book of business, maintains an accurate opportunity pipeline and forecasts, prioritizes activity and time to meet goals, and collaborates with customers and internal teams from sale through implementation.

This is a hybrid role with a defined work location, including work from home and at least three office days per week, scheduled by the manager. The scheduled workweek is 40 hours. Compensation is commission-based with potential to earn more, and varies by location, skills, and experience.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant work experience in a SaaS environment or B2B sales.

Nice To Haves

• Previous experience selling into SMB accounts.
• Consultative selling experience.
• Three or more years of B2B inside sales experience.
• One or more years of product sales account management experience.
• Account management experience.

Responsibilities

• Develop a pipeline of SMB clients with opportunities for future growth.
• Introduce upsell products and features, demonstrate products, negotiate pricing, and close business to secure incremental revenue.
• Help retain and renew the customer base.
• Make outbound phone contacts and conduct web demonstrations.
• Partner with Finance to present business cases for contract rewrites and pricing negotiations.
• Execute contracts through DocuSign and manage email campaigns developed with Marketing.
• Drive revenue by closing orders for additional vehicles, asset-tracking solutions, and emerging software solutions and services.
• Partner with customer support, implementation, and deployment teams to ensure customers are supported.
• Drive peer activity and communicate with the team several times daily about sales activity metrics and performance.
• Manage a diverse book of business across various industries.
• Prioritize sales activity and pipeline to achieve goals, manage personal time and productivity, and provide accurate forecasts.
• Follow up on proposals and negotiate contracts with customers in collaboration with the Associate Director.
• Collaborate with internal and external partners from sale through implementation.
• Maintain an accurate pipeline of viable opportunities being pursued for contract.

Benefits

• Medical, dental, and vision coverage.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year.
• Up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior