Inside Sales Representative
About The Position
Lansing Building Products is hiring an Inside Sales Representative to serve customers and support sales operations. The role combines showroom customer service, phone-based sales support, order processing, product quoting, and inventory management. Representatives may also assist in the warehouse by loading and unloading materials. The position calls for a customer-focused, goal-oriented person who can work both independently and as part of a team. Lansing Building Products has supplied professional contractors with building products since 1955. The company describes its culture as family-values-driven and centered on Respect, Service, and Excellence, with an emphasis on associate development, collaboration, and delivering a strong customer experience.
Requirements
- Strong integrity and commitment to customer service.
- Strong interest in sales and/or retail, demonstrated through prior work experience or education.
- Ability to work effectively both independently with customers and as part of a team.
- Computer skills, including use of a keyboard and monitor.
- Goal-oriented approach and willingness to take on new challenges.
- Strong communication and interpersonal skills.
- Ability to lift and carry boxes of building materials weighing up to 70 pounds.
Nice To Haves
- Prior sales experience is preferred but not required.
- Knowledge of building principles and products.
- Bilingual Spanish proficiency.
Responsibilities
- Embody the company mission and values of respect, service, and excellence.
- Serve as the primary point of contact for customers visiting the showroom.
- Handle inbound and outbound calls, respond to customer inquiries, and process orders.
- Prepare quotes for windows and other exterior building products using architect plans.
- Develop thorough knowledge of company products and services to provide exceptional customer service.
- Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
- Assist in the warehouse, including loading and unloading materials as needed.
Benefits
- Medical, dental, and vision coverage.
- Health Savings Account with company contributions.
- Health Advocate and Employee Assistance Program.
- Competitive 401(k) with employer match of 50% up to 15% of salary.
- Paid vacation and sick days.
- Tuition reimbursement and training programs.
- Company-paid parental leave.
- Company-paid life insurance.
- Short-term and long-term disability coverage.
- Paid holidays.
- Health and wellness program.
- Volunteer time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
