Vice President, Inside Sales

Office Depot•Boca Raton, TX

About The Position

The Vice President, Inside Sales Organization (ISO) leads the commercial inside-selling organization within the Business Solutions Division (BSD), driving growth in General Line, Adjacency, and Technology Sales. The role develops and executes sales strategies against corporate goals, scales new business and customer bases, directs business development and inside sales, monitors results, and adjusts strategies as needed. It is responsible for total sales performance and direction across ISO teams and leads the management team in formulating business strategies and operational plans to strengthen market position and profitability. The position is a key driver of BSD growth, building market-specific pipelines and sharing best practices. The Vice President leads sales strategy for BSD products and services through Inside Sales; collaborates with other leaders and business units on sales strategy, merchandising, marketing, IT, e-commerce, product development, sales operations, and pricing; ensures compliance with company standards and applicable regulations; and manages sales professionals against the strategic plan. The role develops customer-focused practices and relationships, including direct relationships with executives at strategic accounts. The position leads strategic planning for profitable ISO growth in North America, evaluates infrastructure and business-development opportunities, prioritizes initiatives, and manages approved changes. It also coordinates with BSD Finance on the annual operating budget, establishes business controls and performance reviews, guides marketing strategy for customer relationships and trade partners, prioritizes vendor program development, and monitors and reports market intelligence. The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence. Coworkers are expected to support a safe and healthy work environment by working safely and addressing potential hazards. The posting notes that duties may change or include other assignments.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Minimum 10 years of experience in a related field.
  • Strong sales and business development skills.
  • Experience in B2B sales, marketing, or a related field.
  • Strategic business planning skills and ability to drive new business growth.
  • Leadership and coaching skills, including demonstrated ability to influence senior-level management, executives, and key clients.
  • Product and vendor knowledge.
  • Organizational and project management skills.
  • Analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Solid skills with MS Outlook, MS Word, and PowerPoint, and advanced skills with Excel and Access.
  • Experience with pricing and originations tools such as Aprimo or similar software, Salesforce, SharePoint, Cognos, AOPs, and Gmillennia.
  • Ability to operate effectively in a rapidly changing and often high-stress environment.
  • Ability to multitask and direct others.
  • High integrity; collaborative, influential, enthusiastic, results-driven, and team-oriented; adaptable and open to change; embraces diversity and inclusion.

Responsibilities

  • Develop and execute sales strategy for all BSD products and services sold through Inside Sales, including general line, adjacency, and technology products and services.
  • Coordinate with BSD vice presidents and other business units to develop and execute an overall sales strategy involving merchandising, marketing, IT, e-commerce, new product development, sales operations, pricing, and other internal partners.
  • Ensure selling activities comply with company standards and federal and state regulations.
  • Manage, lead, and direct sales professionals to execute the company’s strategic plan.
  • Lead the Inside Sales Organization in building strong customer relationships and a customer-focused culture.
  • Develop direct relationships with executives in strategic customer accounts to support long-term customer retention.
  • Lead strategic planning and develop a roadmap for profitable growth in North America for the BSD Inside Sales Organization.
  • Evaluate infrastructure needs, identify and prioritize business opportunities, and initiate and manage business development activities that strengthen, expand, and drive market penetration.
  • Facilitate and manage approved changes.
  • Coordinate with BSD Finance to prepare the annual ISO operating budget, including growth and revenue targets.
  • Implement business controls, including monthly reviews, to monitor performance and actions needed to meet annual plan metrics.
  • Provide senior-level guidance and support for marketing strategy and customer relationships with trade partners.
  • Reinforce vendor program development as a leading business priority.
  • Monitor and report market intelligence that may affect ISO practices and operations.
  • Support a safe work environment by working safely and addressing potential hazards or concerns.

Benefits

  • 401(k)
  • Opportunities to move and grow within the organization.
  • Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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