Vice President, Inside Sales

Office Depot • Boca Raton, FL

5h • $210,000 - $280,000

About The Position

The Vice President, Inside Sales Organization (ISO) leads the commercial inside selling organization within the Business Solutions Division (BSD), driving growth across General Line, Adjacency, and Technology Sales. The role executes sales strategies aligned with corporate goals, develops and scales new business and customer bases, and directs business development and inside sales efforts. It monitors results, evaluates successes and shortfalls, adjusts plans as needed, and contributes to the development of baseline and future strategies. The Vice President is accountable for total ISO sales performance and direction.

The role leads the management team in developing business strategies and operational plans to maintain a competitive market position and improve profitability. It serves as a key driver of BSD growth, sharing market best practices, developing strategies, and building market-specific pipelines to support profitable growth.

The position develops and executes sales strategy for BSD products and services through inside sales, collaborating with other business leaders and functions such as merchandising, marketing, IT, E-Commerce, new product development, sales operations, and pricing. It ensures selling activities comply with company standards and applicable federal and state regulations; manages and develops sales professionals; strengthens customer relationships and retention; leads strategic planning and infrastructure assessment; coordinates the annual operating budget with BSD Finance; and guides marketing strategy, vendor program development, and monitoring of market intelligence.

Requirements

• Bachelor's degree in Business or equivalent experience.
• At least 10 years of experience in a related field.
• Strong sales and business development skills; experience in B2B sales, marketing, or a related field.
• Strategic business planning skills and ability to drive new business growth.
• Leadership and coaching skills, including demonstrated ability to influence senior management, executives, and key clients.
• Product and vendor knowledge.
• Organizational and project management skills.
• Analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Flexibility to work effectively in a rapidly changing and often high-stress environment.
• Ability to analyze, multitask, direct, and overcome obstacles.
• High integrity; collaborative, influential, enthusiastic, results-driven, and team-oriented approach.
• Adaptability and openness to change, and commitment to diversity and inclusion.
• Solid proficiency with MS Outlook, MS Word, and PowerPoint; advanced proficiency with Excel and Access.
• Experience with pricing and originations tools such as Aprimo or similar software, Salesforce, SharePoint, Cognos, AOPs, and Gmillennia.

Nice To Haves

• Regular contact and coordination experience with peer leaders, Human Resources, Sales Support, Training, and Headquarters and Field leadership teams.

Responsibilities

• Lead the overall commercial inside sales organization and direct total sales performance across General Line, Adjacency, and Technology Sales.
• Develop and execute sales strategies for BSD products and services through Inside Sales to achieve corporate goals and profitable growth.
• Direct business development and inside sales efforts, monitor results, assess successes and shortfalls, and adjust strategies as needed.
• Collaborate with vice presidents, business units, and internal partners—including merchandising, marketing, IT, E-Commerce, new product development, sales operations, and pricing—to develop and execute BSD sales strategy.
• Ensure selling activities fully comply with company standards and applicable federal and state regulations.
• Manage, lead, and develop sales professionals so they execute the company's strategic plan successfully.
• Build a customer-focused culture, strengthen customer relationships, and develop direct relationships with executives at strategic customer accounts to support long-term retention.
• Lead ISO strategic planning and establish a roadmap for profitable business growth in North America.
• Evaluate infrastructure needs, identify and prioritize opportunities, and initiate and manage business development activities that strengthen and expand market penetration.
• Facilitate and manage approved organizational or operational changes.
• Coordinate with BSD Finance to prepare the annual ISO operating budget and establish growth and revenue targets.
• Implement business controls, including monthly reviews, to monitor performance and determine actions needed to achieve annual plan metrics.
• Provide senior-level guidance and support for marketing strategy and customer relationships to enable business growth with trade partners.
• Reinforce vendor program development as a business priority and monitor and report market intelligence that may affect ISO practices and operations.
• Lead the management team in formulating business strategies and operational plans to support competitiveness and profitability.

Benefits

• Competitive salary.
• Benefits package including a 401(k).
• Opportunities to move and grow within the organization.
• May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive