Inside Sales Representative - Fire & Fabrication

FERGUSON•Salt Lake City, UT

14d•$19 - $30

About The Position

Ferguson is hiring an Inside Sales Representative to support its Fire & Fabrication customer group. The role helps customers find suitable products and solutions, provides timely quotations and accurate sales orders, coordinates deliveries, and responds to sales calls and customer questions. Candidates may have trade experience or be looking to enter the industry; the position offers an opportunity to learn the business and product knowledge.

Requirements

Strong sales skills, including the ability to upsell.
Ability to respond quickly to customer needs and make timely decisions.
Ability to react well in a fast-paced environment and follow through on commitments.
General digital literacy, including Microsoft Office.
Ability to lift up to 50 lbs.
Ability to quickly learn product knowledge and processes.

Nice To Haves

1–3 years of sales and/or customer service experience is preferred.
Experience in fire protection, plumbing, or other trades is a plus.
A highly motivated, customer-service-oriented approach and ability to build relationships.

Responsibilities

Work with Sales associates to support customer needs by determining the best products and solutions.
Provide personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information and address and resolve customer concerns or questions.
Use the customer relationship management (CRM) system and phone system effectively.