Inside Sales

Airgas•Paducah, KY
•Onsite

About The Position

The Inside Sales Representative acts as a Sales Associate for the retail store, selling products to businesses and industrial customers. The role proactively sells industrial gases, welding supplies, and related equipment to existing and potential customers. It also provides customer guidance, supports store operations, and helps manage customer product needs and inventory.

Requirements

  • Previous experience in customer service or sales.
  • Basic computer skills and familiarity with order entry systems.
  • Strong verbal and written communication skills.
  • Analytical thinking to assess customer situations and provide effective solutions.
  • Ability to handle cash transactions skillfully.
  • Physical strength to handle loads up to 60 lbs. and perform repetitive tasks.
  • Positive, team-oriented attitude and willingness to learn and grow.
  • Ability to collaborate effectively with people of diverse personalities and backgrounds.

Nice To Haves

  • Familiarity with compressed gases and related products.
  • SAP experience.

Responsibilities

  • Sell industrial gases, welding supplies, and related equipment to existing and potential customers.
  • Complete sales-related paperwork, including documenting sales, quotes, and customer details.
  • Answer customer inquiries and advise customers on suitable equipment and procedures.
  • Help maintain a neat and orderly showroom.
  • Assist customers with merchandise and facilitate the loading and unloading of cylinders.
  • Build and maintain positive customer relationships.
  • Communicate in person and by phone about costs, ordering, and delivery schedules.
  • Monitor customer needs and work collaboratively to manage hardgoods and cylinder levels and reduce emergency deliveries.

Benefits

  • Medical, dental, and vision insurance.
  • Life, accidental death and dismemberment (AD&D), and disability insurance.
  • Up to 14 weeks of paid child birth benefits.
  • 401(k) plan with company matching funds for eligible employees.
  • Tuition assistance or reimbursement.
  • Paid holidays, vacation, and sick time.
  • Benefits begin after 30 days of employment.
  • Employee Assistance Program (EAP).
  • Pre-tax commuter transportation benefit.
  • Parental leave.
  • Floating holidays, jury duty leave, and funeral/bereavement leave.
  • Discounted college tuition for eligible employees’ dependents.
  • Airgas Scholarship Program for dependent children.
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