About The Position

The Lab Merchandising Coordinator helps maintain a professional store environment and lead visual and brand-standard execution. Working in a Lab Store, the coordinator participates in merchandising projects and store tasks to test and time them before communications and instructions are released to the field. The role also serves as a liaison for store teams, providing firsthand guidance and support on task execution. The position supports merchandising projects across stores, tests store-level activities, responds to store inquiries, and handles specified operational tasks for the Lab Store. It also processes sales and transactions, completes required operational paperwork, validates coupon offers, and prepares and mails monthly Store Milestone awards. The coordinator may attend cross-functional meetings to provide feedback and performs other work-related responsibilities assigned by the Manager.

Requirements

  • Associate degree or equivalent combined education and work experience.
  • At least 1 year of retail experience.
  • Working experience and knowledge of retail store operations, including merchandising.
  • Experience with Excel, Word, Smartsheet, and PowerPoint.
  • Strong customer service skills.

Responsibilities

  • Implement merchandising projects for stores by completing planograms (POGs) and creating visual merchandising displays according to recommended brand standards.
  • Provide feedback on implementation, record execution time, and identify obstacles or recommendations for improving processes before they are deployed to the field.
  • Participate in testing store-level activities, including brand standards, POG execution and support, price changes, store tools, and other store-related tasks.
  • Answer Athena task-related questions from store teams and build positive working relationships.
  • Record store interactions by telephone or email in Smartsheet, including inquiry details, concerns, comments, and actions taken.
  • Process weekly Miscellaneous Supply and Name Tag requests from Athena.
  • Process weekly shipments, inventory adjustments, and Athena projects specific to store 87031.
  • Record sales in the POS and accurately handle monetary transactions, including sales, returns, and exchanges.
  • Complete daily paperwork and reporting required for store operations.
  • Validate CRM, RCC, and store-facing coupon offers monthly or as needed.
  • Print, frame, pack, and mail Store Milestone awards monthly.
  • Occasionally attend cross-functional working team meetings and provide feedback to inform decisions.
  • Complete other work-related responsibilities as assigned by the Manager.
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