Inside Sales Account Executive/Lab

VSP Vision Care•Remote MN, MN

7d•$18 - $28

About The Position

With moderate supervision, work with new and existing network doctors to generate incremental sales for the Optical Lab. Manage relationships with and satisfy the expectations of network doctors. Generate sales volume from practices within a specified geographical territory, support accounts, and help resolve issues while meeting customer expectations.

Requirements

One to two years of sales or account management experience, or equivalent.
Two years of experience in a business setting demonstrating proven quality customer service skills.
Knowledge of ophthalmic lenses and the optical industry.
Strong organizational skills.
Excellent interpersonal and rapport-building skills.
Familiarity with PC applications.
For remote or hybrid roles, demonstrate high engagement in virtual environments, including maintaining camera presence during meetings.

Responsibilities

Establish and build solid business relationships with network doctors.
Initiate communication with practices and respond to inquiries regarding lab pricing, product information, and policies.
Generate sales volume from practices within a specified geographical territory.
As assigned, monitor specified types of accounts to ensure requirements are being met.
With assistance, monitor accounts to identify potential issues.
Gather and analyze data to offer alternative solutions within established processes to resolve identified problems while continuing to meet customer expectations.
Maintain current working knowledge of lab systems, products, sales strategies, and marketing opportunities.
Identify opportunities and recommend changes for improvements.
Use sales automation and order-entry systems to make inquiries, maintain records, and prepare reports.
Escalate issues to the appropriate level when necessary.