Inside Sales Associate - Part Time /LAB

Sally Beauty Holdings•Plano, TX

About The Position

The Lab Merchandising Coordinator maintains a professional store environment and supports visual and brand-standard execution. Working in a Lab Store, the coordinator participates in merchandising projects and store tasks that are tested and timed before communications and directions are shared with field stores. The role also serves as a liaison to store teams, providing firsthand guidance and support on task execution.

Requirements

  • Associate’s degree or equivalent combined education and work experience.
  • At least 1 year of retail experience.
  • Working experience and knowledge of retail store operations, including merchandising.
  • Experience with Excel, Word, Smartsheet and PowerPoint.
  • Strong customer service skills.
  • Ability to stand for extended periods; walk; bend, crouch, stoop, stretch and reach repeatedly; and lift moderately heavy items such as shipments or record boxes.
  • Common physical abilities such as above-average agility and dexterity.

Responsibilities

  • Support merchandising projects for all stores by completing planograms (POGs) and creating visual merchandising displays according to brand standards.
  • Provide feedback on implementation, record time spent and identify obstacles or recommendations for improving processes before field deployment.
  • Participate in testing store-level activities, including brand standards, planogram execution and support, price changes, store tools and other store-related tasks.
  • Answer Athena task-related questions from store teams nationwide and build positive working relationships.
  • Record store interactions by telephone or email in Smartsheet, including inquiries, concerns, comments and actions taken.
  • Process weekly miscellaneous supply and name tag requests through Athena.
  • Process weekly shipments, inventory adjustments and Athena projects specific to store 87031.
  • Record sales in the POS and accurately process sales, returns and exchanges.
  • Complete daily paperwork and reporting required for store operations.
  • Validate CRM, RCC and store-facing coupon offers monthly or as needed.
  • Print, frame, pack and mail store milestone awards monthly.
  • Occasionally attend cross-functional working team meetings and provide feedback to inform decisions.
  • Complete other work-related responsibilities as assigned by the manager.
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