Part-Time Inside Sales Associate (Retail Sales)

ACME ELECTRIC MOTOR•Eagan, MN
•Onsite

About The Position

Acme Tools is seeking a part-time Inside Sales Associate for its retail team in Eagan, Minnesota. The role focuses on providing excellent customer service, understanding customers’ needs, and helping them select appropriate tools and equipment. The associate also handles sales and invoicing, answers customer inquiries, provides quotes, researches products and inventory, and supports customers after equipment purchases. The position includes maintaining product displays and an orderly sales floor, taking part in store events, and helping maintain a safe and secure work environment. The schedule is part-time during store operating hours: Monday through Friday, 7 a.m. to 6 p.m., and Saturday, 8 a.m. to 6 p.m.; the associate must work every other Saturday. Pay is $19–$21 per hour.

Requirements

  • At least 1 year of customer service experience.
  • Proven verbal and written communication skills.
  • Strong computer skills and ability to learn new software.
  • Ability to work every other Saturday.
  • Ability to lift up to 50 pounds.
  • Ability to stand and walk for extended periods.
  • Ability to frequently bend, squat, push, pull, and reach.

Responsibilities

  • Greet and assist guests professionally and courteously.
  • Identify customers’ needs and provide knowledgeable help selecting tools or equipment.
  • Close and invoice sales and help load products as needed.
  • Stay informed about new and current products carried by Acme Tools.
  • Answer customer questions in person and by phone, provide sales quotes for future purchases, and research products and inventory.
  • Help customers with equipment startup procedures and break-in periods, and follow up after sales.
  • Maintain a clean and organized sales floor, including fronting, pricing, and stocking shelves and maintaining displays and work areas.
  • Participate in store events, including physical inventories, sales meetings, trade shows, and special sales.
  • Maintain a safe and secure work environment by following and seeking to improve safety standards and reporting suspicious activity.
  • Complete related tasks as assigned.

Benefits

  • Competitive pay with annual performance-based increase opportunities.
  • Employee referral program.
  • Employee discounts.
  • Community involvement opportunities.
  • Flexible spending accounts for medical and dependent care.
  • Traditional and Roth 401(k) plans.
  • Work-life balance; the company is closed evenings, Sundays, and on six major holidays.
  • Supportive and collaborative work environment.
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