Inside Sales Jobs

About The Position

Requirements

• Strong communication skills and comfort interacting professionally with customers by phone and email.
• Excellent organizational skills and ability to manage details and keep multiple tasks on track.
• Familiarity with Salesforce or other CRM systems, or willingness to learn quickly.
• Ability to support multiple representatives in a busy, fast-moving environment.
• Proficiency in Microsoft Teams, Outlook, Excel, and shared file systems.
• A proactive, problem-solving mindset, with the ability to anticipate needs and address issues before they cause delays.
• Ability to work on-site in Charlotte, North Carolina.

Nice To Haves

• Experience in sales support, customer support, project coordination, or administrative roles.

Responsibilities

• Communicate with customers, municipalities, and partners to gather information, follow up on open items, and confirm project details.
• Cold call and send outreach emails or messages to city contacts to help Territory Sales Managers set up meetings.
• Schedule demos, site visits, Teams calls, and customer meetings for assigned representatives.
• Manage calendars, coordinate logistics, and help representatives stay organized.
• Assist with coordinating lunch-and-learns, local conferences, and municipal meetings.
• Send follow-ups, confirmations, reminders, and meeting notes.
• Enter and update accounts, contacts, project information, and opportunities in Salesforce accurately and consistently.
• Review new opportunities to ensure maps, geographic data, and project notes are complete before they advance.
• Maintain Salesforce data integrity by identifying duplicates, correcting errors, and filling in missing fields.
• Create reports and dashboards for territory forecasting and weekly sales meetings.
• Work with Sales Enablement on bids, submissions, proposal documents, and compliance forms.
• Coordinate with Application Design to provide geographic inputs, maps, photos, and project details for solar studies.
• Communicate with Production and Supply Chain about timelines, inventory, ETA updates, and larger basket orders.
• Connect sales, design, production, and operations teams to help keep projects on track.
• Maintain organized documentation, customer files, templates, and shared resources.
• Prepare background research, project notes, and meeting recaps for upcoming calls.
• Support onboarding for new representatives with schedules, systems, and territory-specific resources.
• Format proposals, upload documents, and handle day-to-day administrative tasks.

Benefits

• Medical, dental, and vision coverage.
• Generous paid time off policy.
• Career growth opportunities and investment in internal talent.
• Competitive base salary.