Inside Sales Representative - Full Time

Progressive Pumps & Controls Corp•Spring, TX
•$60,000 - $80,000•Onsite

About The Position

Progressive Pumps is a distributor and repair center for pumps used in industrial and chemical applications. The Inside Sales Representative generates business from assigned accounts and prospects, communicates the value of the company’s repair services, and develops repair relationships across assigned accounts. The role also processes customer orders and inquiries by quoting prices, providing delivery specifications and payment terms, and offering substitute products when applicable. The representative supports Outside Sales Representatives with sales support and customer service for specific customers. The job is fully in-person, with approximately 50% of time spent prospecting at named accounts to grow revenue and 50% spent responding to direct repair-service inquiries and supporting the outside sales organization.

Requirements

  • At least 3–5 years of sales experience in service sales of manufactured products, pumps, and valves.
  • Demonstrated ability to convert prospects, close deals, and achieve sales quotas.
  • Experience in opportunity qualification, pre-call planning, call control, account development, and time management.
  • Success qualifying opportunities involving multiple key decision-makers.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Strong problem-identification and objection-resolution skills.
  • Ability to build and maintain lasting customer relationships.
  • Excellent listening skills.
  • Self-motivated, high-energy, and enthusiastic.
  • Ability to perform basic calculations and mathematical figures.
  • Ability to work individually and as part of a team.
  • Experience with customer relationship management software, specifically SugarCRM.
  • Integrity and honesty.
  • Intellectual curiosity.
  • Strong oral and written communication skills.
  • Value-creation acumen.
  • Results-oriented approach.
  • Sound judgment.
  • Flexibility and resourcefulness.

Nice To Haves

  • BS/BA degree preferred; equivalent experience may be accepted in place of education.

Responsibilities

  • Establish new relationships and build existing relationships with assigned accounts.
  • Generate sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Engage, qualify, and guide clients through the Progressive Pumps selling process.
  • Meet agreed-upon sales and activity targets for repair services.
  • Develop and maintain a daily plan for engaging potential prospects.
  • Route qualified product opportunities to outside sales executives for further development and closure.
  • Answer phones, respond to clients, and track interactions using SugarCRM.
  • Lead the quoting process for identified service opportunities.
  • Establish an effective schedule and work processes to manage responsibilities.
  • Process customer orders and inquiries, including quoting prices, providing delivery specifications and payment terms, and offering substitute products where applicable.
  • Provide sales support and customer service to specific customers in support of Outside Sales Representatives.
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