Higher Education Inside Sales Account Executive

Apple•Austin, TX

12h

About The Position

Apple’s Education team helps institutions transform teaching and learning environments while growing revenue. The team develops an understanding of the education sectors it serves, creates a vision for using Apple products in classrooms and campuses, collaborates with internal and external partners on solutions and use cases, and helps drive execution. The Higher Education Inside Sales Account Executive influences education customers to expand their use of Apple products through direct selling engagements and drives sales growth across an assigned territory of accounts. The role partners with internal teams to maintain sales, grow revenue, and provide an excellent customer experience that helps transform the way people teach, learn, and work.

Requirements

At least 3 years of experience in inside sales, business development, or a similar function.
Experience in technology sales, solution-based selling, or a related role.
Passion for education, Apple technology, and the customer experience.
Bachelor’s degree or equivalent experience.

Nice To Haves

Background working with channel partners and/or supporting multiple routes to market is highly preferred.
Expertise and understanding of the higher education vertical is a plus.
Curiosity for continuous learning and eagerness to share knowledge with others.
Outstanding customer focus.
Excellent communication and presentation skills.
Ability to educate, inspire, and influence others with a sense of urgency.
Strong relationship-building and collaboration skills, including the ability to maintain internal and external relationships and partner cross-functionally with Education stakeholders and internal partners.
Strong self-motivation and the ability to cut through ambiguity and thrive independently in a fast-paced, constantly changing environment.

Responsibilities

Present Apple’s value proposition, total cost of ownership, and solutions to education customers.
Generate demand for offers, events, and products through outreach campaigns.
Reach out to customer groups with specific calls to action, including introducing or updating customers on Apple solutions and raising awareness of funding for technology initiatives; own customer next steps such as completing an order, attending an event, or meeting with a field counterpart.
Demonstrate integrity, honesty, and accountability; serve as a trusted advisor to customers and a trusted teammate to peers.
Collaborate with Customer Success Specialists to provide customers with a quick and effective resolution path, and engage cross-functional partners when needed.
Maintain deep expertise in Apple products and solutions.
Communicate Apple Education’s product strategy, value proposition, and leadership messages.
Identify and build sales opportunities and projects to increase sales or Apple’s footprint in accounts.
Provide timely and accurate pipeline and forecast information, administrative data, and sales activity reporting with field team counterparts to achieve management-defined goals for accounts, revenue, units, and line of business.
Drive quarterly and yearly unit and revenue sales growth.