Human Resources Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field, or equivalent experience.
• At least 6 years of recent, related, progressively responsible human resources experience.
• Demonstrated supervisory and/or leadership abilities.
• Practical working knowledge of at least two HR disciplines: recruitment, compensation, performance management, employee relations, HRIS, or benefits.
• Experience administering HR programs and managing multiple responsibilities simultaneously within limited, specific time frames.
• Strong leadership, management, problem-solving, planning, organizing, and decision-making skills, including creativity in identifying and resolving issues and establishing preventative measures.
• Working knowledge of corporate organizational structures and functions, staffing needs, resources, and employee development.
• Working knowledge of labor agreements and relevant HR laws, including state and federal laws and regulations affecting HR activities.
• Effective oral and written communication, human relations, presentation, conflict management, coordination, and negotiating skills.
• Experience developing, implementing, and administering policies and procedures.
• Ability to build effective partnerships with department heads and managers; take initiative and anticipate departmental needs; interact with employees and managers at all organizational levels; and work as part of a team.
• Advanced working knowledge of Microsoft Office applications such as Excel, Word, Visio, PowerPoint, or Power BI; Teams, Zoom, or similar virtual platforms; and PeopleSoft, Oracle, or similar HRIS applications.
• Ability to generate spreadsheets and analyze data.
• Ability to handle confidential information and matters with sound judgment.

Nice To Haves

• Master’s degree in Human Resources or a related field.
• Professional in Human Resources (PHR) certification.
• Senior Professional in Human Resources (SPHR) certification.

Responsibilities

• Support and implement MTA People Department integrated solutions, programs, and strategies, delivering HR services across multiple functions for the agency.
• Partner with HRBP leadership and departmental leadership on organizational reviews, workforce planning and forecasting, recruitment strategies, succession planning, and compensation issues.
• Support the day-to-day HR activities of assigned departments by developing strategic relationships and providing customer-service-oriented HR support.
• Serve as a resource on NYCT and MTA Bus Company policies and procedures, ensuring consistent interpretation, application, and implementation.
• Manage recruitment and hiring activities, including job postings, testing, candidate outreach, interviewing, selection, coordinating physicals or health screenings when applicable, creating positions, and updating job descriptions.
• Provide HRIS position data to support position management and ensure the accuracy of PeopleSoft records, Personnel Action Requests, Position Update Request workflows, job codes, and action reason codes.
• Manage staff in implementing the hourly and supervisory hiring plan.
• Research and prepare statistical analysis to support HR policy development and program initiatives.
• Review HRIS data, generate ad hoc reports and queries, and ensure data integrity.
• Manage, select, coach, develop, and motivate HR Business Partner staff; prioritize staff workload; provide career development, coaching, and counseling; and review staff performance.
• Assist with employee relations issues and employee engagement initiatives to improve work relationships, job satisfaction, morale, productivity, and retention.
• Assist with investigations, performance improvement plans, disciplinary actions, and terminations when necessary.
• Provide benefit information as appropriate, stay current on policy changes, and ensure accurate communication.
• Coordinate HR projects and initiatives across assigned departments, including implementation, tracking, stakeholder communication, and follow-up.
• Monitor program effectiveness and support planning for programmatic changes.
• Support development and implementation of HR programs, processes, and tools that advance business and operational objectives.

Benefits

• Eligible for telework one day per week; new hires may apply 30 days after their effective hire date.