Manager - Field Human Resources Solutions

Glovis•West Point, GA
•Onsite

About The Position

The HR Manager oversees and executes human resources operations under the general direction of the National Manager. The role covers employee relations, talent acquisition, performance management, compensation, benefits, compliance, and workforce planning. The manager partners with leadership to implement HR policies and programs that support business objectives, comply with applicable laws, and promote a positive work environment. The position advises managers on HR matters, supports consistent and fair employment practices, and uses data and process improvements to strengthen HR effectiveness and organizational success. The role also collaborates with and supports other HR Managers across Operations on staffing, employee relations, compliance, and other business needs. It supports new business initiatives, operational expansions, customer launches, and organizational changes through workforce planning, staffing strategies, organizational structure, and implementation of HR programs. This position is based in the West Point, Georgia office in a typical office environment with low-level noise exposure. The salary range is $101,000–$113,000 per year, subject to a compensation study upon candidate selection.

Requirements

  • Bachelor's degree required.
  • 7–10 years of direct experience.
  • 7–10 years of supervisory experience.
  • Comprehensive knowledge of federal, state, and local employment laws.
  • Understanding of employee relations practices, investigations, and progressive discipline frameworks.
  • Familiarity with talent acquisition strategies, workforce planning, and labor-market trends.
  • Working knowledge of HRIS systems, such as Dayforce, and HR case management tools.
  • Effective written and verbal communication skills, including the ability to deliver difficult messages clearly and professionally.
  • Conflict resolution and mediation skills, including the ability to de-escalate sensitive situations.
  • Analytical and problem-solving skills, including the ability to interpret data and make informed decisions.
  • Ability to exercise sound judgment and maintain confidentiality in sensitive situations.
  • Ability to sit at a desk or computer for long periods and operate desktop computers, laptops, printers, scanners, and shredders.
  • Ability to perform frequent hand use and grasping, writing, and typing; sit for more than five hours per day; and stand, walk, bend, stoop, reach overhead, kneel, push, and pull for one to three hours per day.

Responsibilities

  • Advise and support HR Operations teams and business leaders on employee relations matters, performance management, disciplinary actions, workplace investigations, and employment separations.
  • Proactively address employee concerns and conflicts, and ensure consistent application of company policies and applicable employment laws.
  • Lead and conduct thorough, objective workplace investigations and guide managers on employee relations and appropriate disciplinary actions.
  • Maintain effective relationships with external recruitment partners and ensure compliance with service agreements and alignment with hiring needs.
  • Promote a positive and inclusive work environment through engagement initiatives, transparent communication, and cross-department collaboration.
  • Identify compliance risks, implement corrective actions, and advise leadership on federal, state, and local employment law matters.
  • Partner with HQ shared services to ensure timely and accurate processing of payroll actions, including hires, terminations, and compensation changes.
  • Support the development, implementation, and improvement of compensation structures aligned with market competitiveness and organizational goals.
  • Administer and monitor performance-based incentive programs, ensuring proper execution, communication, and compliance.
  • Develop and execute workforce planning strategies based on growth, customer requirements, production volumes, labor-market conditions, turnover, vacancies, and operational needs.
  • Support planning and implementation of new business, customer programs, facility expansions, organizational changes, restructurings, and other initiatives requiring workforce or HR involvement.
  • Maintain accurate and organized employee relations records, including investigations, corrective actions, and outcomes, to support compliance, audit readiness, and consistent case management.
  • Coach managers and employees on conflict resolution, communication, performance management, and employee engagement, and facilitate mediation when appropriate.
  • Lead and support continuous improvement initiatives to increase HR effectiveness, standardize processes, reduce organizational risk, improve responsiveness, and strengthen HR support.
  • Complete ad hoc reporting accurately and on time, assist management with operational reporting and special projects, and support broader HR initiatives and other HR-related duties as needed.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Health care and dependent care flexible spending accounts
  • Basic life and AD&D insurance
  • Short-term and long-term disability insurance
  • Paid vacation, 14 holidays, and sick leave
  • Hospital and critical illness insurance
  • Wellness program and gym reimbursement
  • 401(k) with generous matching
  • Referral bonuses
  • Auto allowance
  • Quarterly employee lunches, summer refreshments, and monthly team-building activities
  • Discretionary bonuses
  • Tuition reimbursement
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