Human Resources Manager

City of Grand Haven•Grand Haven, MI

About The Position

Under the general direction of the City Manager, the Human Resources Manager manages and administers employment-related services for the City of Grand Haven and its contracted agencies. The role oversees the development and implementation of employee compensation and benefits programs and personnel policies, and serves as the chief labor negotiator responsible for administering collective bargaining agreements. The position leads the City’s Human Resources department across recruitment and selection, labor relations, classification and compensation, benefits, and risk management. It advises employees, supervisors, departments, City officials, and external agencies on human resources matters; ensures compliance with applicable laws and policies; coordinates training and professional development; and supports effective employee relations and personnel management. The position also serves as the Human Resource Manager for Ottawa County Central Dispatch Authority, Loutit District Library, North Ottawa Recreation Authority, and the Sewer Authority. Work is performed in a normal office environment. The employee must be able to perform essential job functions with or without reasonable accommodations, including use of visual or audiological appliances and devices to increase mobility.

Requirements

Bachelor's degree in human resources, business administration, or a related field.
Five or more years of progressively more responsible experience in human resources, labor relations, or a related field.
Thorough knowledge of public personnel administration principles, practices, and techniques, including compensation and benefits administration, labor relations, and collective bargaining.
Thorough knowledge of employment law, labor relations, and recordkeeping related to human resources and risk management.
Knowledge of legislative and regulatory developments and human resources and risk management issues.
Skill in managing complex administrative processes for a diverse range of services.
Skill in formulating human resources policies and procedures and maintaining public and confidential records according to statutory requirements.
Skill in using office equipment and technology, including computers and related software, and ability to master new technologies.
Ability to communicate effectively, present ideas orally and in writing, and make presentations in public forums.
Ability to conduct research, maintain records, and prepare comprehensive and accurate reports according to accepted standards.
Ability to evaluate and control a variety of services and make sound policy and procedural recommendations.
Ability to establish effective working relationships and exercise good judgment, initiative, and resourcefulness when dealing with employees, City officials, professional contacts, community leaders, the media, and the public.
Ability to assess situations critically, solve problems, exercise diplomacy, and work effectively under stress, within deadlines, and amid changing work priorities.
Ability to perform essential job functions with or without reasonable accommodations.
Ability to attend meetings outside normal business hours.

Responsibilities

Manage and coordinate the City's Human Resources department, including recruitment and selection, labor relations, classification and compensation, benefits, and risk management.
Participate in developing policies, procedures, internal controls, goals, and objectives in accordance with departmental needs, City directives, and legal requirements.
Manage recruitment, hiring, discipline, and discharge activities for City employees; prepare recruitment advertisements, review applications, interview candidates, and conduct reference and background checks.
Prepare performance improvement plans and conduct exit interviews as needed.
Oversee the maintenance of and access to personnel files.
Administer and recommend the City's classification and compensation system; maintain job descriptions, conduct market surveys, and recommend compensation program updates.
Monitor the performance evaluation program and revise it as needed.
Ensure compliance with applicable State and Federal laws and City policies and procedures related to personnel administration.
Administer the City's benefits program, including health, retirement, time off, life and disability, workers' compensation, and unemployment; process employee paperwork and benefit changes and serve as a key contact for benefit providers.
Analyze current benefit offerings, research alternatives, participate in contract negotiations, and make recommendations.
Mediate or facilitate resolution of personnel conflicts and provide guidance, coaching, and counseling to employees and supervisors on employment matters, policies, procedures, training, benefits, and other human resources issues.
Serve as the City's EEO coordinator and HIPAA, FMLA, and ADA administrator.
Maintain records and information, analyze data, and compile reports for regulatory agencies and City Administration.
Coordinate the City's insurance programs, including workers' compensation and drug and alcohol testing; work with third-party administrators and advise departments on MIOSHA regulations.
Distribute required postings, coordinate safety programs, maintain incident reports, and prepare related reports.
Develop, facilitate, and implement personnel policies and procedures and maintain associated documents and files.
With direction from the City Manager, serve as chief union negotiator for collective bargaining agreements and grievances; propose and draft contract language, complete cost impact analyses, ensure consistency among union contracts, and administer collective bargaining agreements and employee contracts.
Serve as the City's primary point of contact for intergovernmental collaboration and coordinate with external public agencies in administering human resources services.
Research, recommend, implement, and maintain programs and systems that advance employee relations and personnel management, including performance evaluation systems and non-monetary recognition programs.
Work with departments to identify training and professional development needs; research, develop, implement, and coordinate training programs.
Maintain productive relationships with retirees to support access to benefits and efficient allocation of public resources dedicated to retiree benefits.
Keep abreast of legislative and regulatory developments, administrative techniques, and current issues through continued education and professional growth; maintain cooperative relations with peer agencies and governmental units and attend conferences, workshops, and seminars as appropriate.
Serve as Human Resource Manager for Ottawa County Central Dispatch Authority, Loutit District Library, North Ottawa Recreation Authority, and the Sewer Authority.
Perform other duties as assigned.
Attend meetings outside of normal business hours as needed.