Senior Human Resources Manager

SHEIN

21d

About The Position

The Senior Human Resources Manager partners with operational leaders to develop people strategies that improve employee experience and business outcomes. The role leads change initiatives supporting diversity, equity, and inclusion; designs and executes engagement programs; and oversees talent management, including performance reviews, development planning, promotions, and succession planning. The manager coaches leaders on onboarding, team integration, and talent development, and uses people metrics to inform decisions. The position oversees third-party staffing contracts and HR processes across multiple logistics and warehouse locations. It leads HR initiatives during high-demand campaign periods, such as Black Friday, Prime Day, and seasonal peaks, and maintains a strong on-site presence to build relationships and understand workforce dynamics firsthand.

Requirements

Minimum of 5 years’ experience working as an HR Business Partner in a warehouse, logistics, or manufacturing environment.
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Advanced English proficiency, both written and spoken.
Experience supporting large-scale, complex operations with high headcount.
Strong knowledge of Microsoft Office, particularly Excel, including VLOOKUP, HLOOKUP, pivot tables, charts, and dashboards.

Responsibilities

Partner with operational leaders at all levels to develop forward-looking people strategies that enhance employee experience and business outcomes.
Lead and influence change initiatives to promote a diverse, equitable, and inclusive work environment.
Design, plan, and execute engagement programs to foster retention, motivation, and productivity.
Oversee the full talent management cycle, including performance reviews, development planning, promotions, and succession planning.
Coach and support leaders in onboarding, team integration, and talent development.
Analyze and manage people metrics to provide data-driven insights for strategic decision-making.
Oversee third-party staffing contracts to ensure alignment with hiring needs and impact on operational productivity.
Manage HR processes and provide guidance across multiple logistics and warehouse locations.
Lead HR initiatives during high-demand campaign periods, including Black Friday, Prime Day, and seasonal peaks.
Maintain a strong on-site presence in operational locations, fostering relationships and understanding workforce dynamics firsthand.

Benefits

Healthcare coverage: medical, dental, vision, and prescription drugs.
Health Savings Account with employer funding.
Flexible Spending Accounts for healthcare and dependent care.
Company-paid basic life and AD&D insurance.
Company-paid short-term and long-term disability.
Voluntary benefits, including voluntary life and AD&D, hospital indemnity, critical illness, and accident coverage.
Employee Assistance Program.
Business Travel Accident Insurance.
401(k) Savings Plan with discretionary company match and access to a financial advisor.
Vacation, paid holidays, floating holidays, and sick days.
Employee discounts.
Free swag giveaways.
Annual holiday party.
Invitations to pop-ups and other company events.
Complimentary daily office snacks and beverages.