Houseperson Jobs

About The Position

Requirements

• Ability to communicate with guests in English.
• Ability to lift and carry 50 pounds and push and pull 100 pounds.
• Thorough knowledge of emergency procedures.
• Familiarity with the Associate Handbook and adherence to company work rules, procedures, and policies.
• Wear the required uniform and follow appearance standards.
• Practice safety standards and promptly report or correct hazardous conditions.

Responsibilities

• Provide high-quality service to guests.
• Clean and inspect public areas to ensure cleanliness standards are met and spaces are guest-ready.
• Assist room attendants with heavy items, including mattresses and soiled linens, and deliver linens and other necessary supplies.
• Collect trash throughout the hotel, including from room attendants’ carts, vending areas, offices, trash receptacles, and restrooms.
• Respond promptly and efficiently to guest requests, including delivering housekeeping supplies such as linens and cots.
• Shampoo carpets, strip and wax VCT floors, and steam-clean ceramic tile throughout the hotel on a regular basis.
• Assist guests at the front door and help unload baggage from vehicles.
• Assist with minor maintenance tasks, including cleaning filters, replacing light bulbs, checking pool chemicals, plunging toilets, and changing batteries.
• Assist housekeeping and laundry operations as needed.
• Assist with snow and ice removal as necessary.
• Communicate with guests in English to provide the expected level of service.
• Ensure meeting rooms are set up, clean, and ready for guest use.
• Know emergency procedures thoroughly.
• Wear the proper uniform in accordance with appearance standards.
• Follow safety standards, remain alert to hazardous conditions, and immediately report or correct hazards.
• Follow company work rules, procedures, and policies, including those in the Associate Handbook.
• Perform other duties as assigned that the associate is capable of performing.