Houseperson - PM Shift

Concord Hospitality Enterprises•Lyndhurst, OH

About The Position

We are hiring a Houseperson for the PM shift. The Houseperson supports the housekeeping team by stripping and transporting linens, delivering supplies, and helping maintain a clean, safe, and guest-ready environment. The role includes maintaining public areas, moving supplies and equipment, delivering guest-requested items, assisting Room Attendants with heavier tasks, and supporting additional housekeeping or setup needs. A flexible schedule, including weekends and holidays, is required. Prior housekeeping or hospitality experience is preferred. Candidates should be detail-oriented, reliable, professional, safety-focused, able to work independently and support a team, and comfortable with the physical demands of moving supplies and equipment. Basic communication skills and a guest-service mindset are also expected.

Requirements

  • Prior housekeeping or hospitality experience is preferred.
  • Strong attention to detail and ability to maintain cleanliness standards.
  • Ability to work independently and support team operations.
  • Physical ability to lift, push, and move supplies and equipment throughout the shift.
  • Strong time-management and organizational skills.
  • Basic communication skills with a guest-service mindset.
  • Reliable, professional, and safety-focused.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Commitment to cleanliness, safety, and supporting an exceptional guest experience.

Nice To Haves

  • Prior housekeeping or hospitality experience.

Responsibilities

  • Clean and maintain public areas, including the lobby, hallways, restrooms, and stairwells, to brand standards.
  • Perform routine cleaning tasks such as vacuuming, mopping, dusting, trash removal, and sanitizing.
  • Transport clean linen to floors and collect soiled linen for laundry processing.
  • Restock housekeeping closets, carts, and supplies throughout the shift.
  • Promptly deliver guest-requested items such as rollaways, cribs, towels, and amenities.
  • Assist Room Attendants with heavy tasks, including linen removal, furniture movement, and setup needs.
  • Monitor the cleanliness and safety of assigned areas and report maintenance concerns.
  • Support additional housekeeping or setup tasks as needed to meet operational needs.

Benefits

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance with short-term and long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training and development and career advancement opportunities
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