Housekeeping Houseperson - PM Shift

Horseshoe Bay Resort•Evanston, IL

6d•Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Conveniently located in the heart of the quaint college town of Evanston, with easy transit access to Chicago, our beautiful historic hotel offers versatile meeting space, dining options for all, and a unique guest experience. We are looking for our next great team members to join us on our Housekeeping Team. This is a unionized position.

Requirements

Previous hotel, housekeeping, janitorial, custodial, or similar experience preferred.
Reliable attendance, punctuality, and the ability to work independently and as part of a team.
Strong attention to cleanliness, organization, and detail.
Professional, respectful, and guest-focused communication skills.
Ability to follow written and verbal instructions and safely use cleaning supplies and equipment.
Basic English communication skills; multilingual skills are welcome.
Ability to stand and walk for extended periods and to bend, reach, push, pull, and perform repetitive movements throughout the shift.
Ability to push and maneuver housekeeping carts and equipment safely.

Responsibilities

Stock housekeeping carts, linen closets, and supply areas with linens, towels, guest amenities, and cleaning products.
Collect and transport soiled linens, trash, and recyclables from guest floors to designated areas.
Maintain the cleanliness and organization of hallways, stairwells, service landings, vending areas, and housekeeping closets.
Follow our carpet cleaning program.
Assist room attendants with heavy items, extra linens, rollaway beds, cribs, and other guest requests.
Deliver requested items to guest rooms promptly and courteously.
Use, store, and label cleaning products and equipment in accordance with hotel procedures and safety guidelines.
Report maintenance concerns, damaged items, safety hazards, and lost-and-found items to the appropriate supervisor.
Respond professionally to guest questions and requests while protecting guest privacy.
Follow hotel security, emergency, sanitation, and infection-prevention procedures.
Support deep-cleaning projects and other housekeeping duties as assigned.