Houseperson/Runner - Mountain Run at Boyne

MasterCorp, Inc.•Boyne Falls, MI

26d

About The Position

The Houseperson/Runner assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following the company mission and values. The role helps maintain clean, organized storage areas, handles linen and supply movement, supports unit turnovers, reports maintenance and lost-and-found items, and assists guests and owners. The position requires maintaining a safe work environment, working with urgency, and performing other site-operation duties as directed by the Executive Housekeeper.

Requirements

Must be 21 years of age or older.
Must have a valid driver's license; the posting notes that a license is required for certain locations.
Must be able to lift 75 pounds, with or without accommodation.
Ability to make decisions.
Planning and scheduling capabilities.
Ability to read, write, and perform basic math.
Promptness with assignments.
Passion for cleanliness and a strong work ethic.
Ability to learn and change behavior.
Ability to work irregular hours.
Ability to perform the position's physical functions, including standing, walking, pushing, pulling, moving, lifting, bending, reaching, occasional ascending and descending, and repetitive motions.

Responsibilities

Maintain a high standard of excellence.
Stock storage closets and maintain their cleanliness and organization.
Assist in stripping units of soiled linens as directed.
Remove soiled linens and trash from units.
Make linen and supply bags as directed and deliver them to units.
Walk assigned buildings or floors to ensure they are free of linen, trash, and equipment.
Report unit maintenance issues according to company procedure.
Report lost-and-found items to the Executive Housekeeper.
Move furniture as directed.
Ensure a safe working environment at each site and office.
Perform duties related to site operation as directed by the Executive Housekeeper.
Work with a sense of urgency to ensure units are turned on time.
Be prompt with assignments and appointments.
Use supplies and equipment efficiently and effectively.
Assist with linen inventories and supplies as directed.
Assist in resolving guest complaints promptly.
Build positive customer relationships and assist resort guests and owners.
Make guest deliveries as directed.
Learn about and maintain knowledge of the resort.