At Your Service Runner

Marriott • Denver, CO

8h

About The Position

The At Your Service Runner tests beepers and radios to ensure communications equipment works properly and delivers requested items and amenities to guest rooms. These may include rollaway beds, refrigerators, cribs, linens, extra towels, bathrobes, toiletries, messages, mail, faxes, packages, flowers, sundry items, and gifts. The role may also involve delivering food, beverages, or other amenities and assembling orders to go.

The position follows company policies and procedures, reports accidents and unsafe conditions, maintains a clean and professional appearance, protects confidential information and company assets, and provides welcoming, responsive guest service. The associate communicates professionally, builds positive working relationships, supports team goals, and complies with quality assurance standards. Other reasonable duties may be assigned by supervisors.

The work involves reading and visually verifying information, inspecting tools and equipment, standing, sitting, or walking for extended periods, and moving objects weighing up to 50 pounds without assistance. It may also involve navigating confined or elevated spaces, stairs, and service ramps, as well as reaching, bending, twisting, pulling, and stooping.

Marriott International describes itself as an equal opportunity employer. Benefits are offered, but eligibility and options may vary by employment status, position, and location. Westin emphasizes associate well-being and guest wellness as part of its brand mission.

Requirements

• High school diploma or G.E.D. equivalent is listed as a preferred qualification.
• No related work experience is listed as a preferred qualification.
• No supervisory experience is listed as a preferred qualification.
• No license or certification is listed as required.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Test beepers and radios to confirm communications equipment is working properly.
• Deliver requested items and amenities to guest rooms, including beds, refrigerators, cribs, linens, towels, bathrobes, toiletries, messages, mail, faxes, packages, flowers, sundry items, and gifts.
• Provide complimentary toiletries such as toothpaste, razors, and shampoo.
• Deliver food, beverages, or other amenities and assemble orders to go, as needed.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to a manager.
• Maintain a clean and professional uniform and personal appearance; protect confidential information and company assets.
• Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Communicate clearly and professionally, develop positive working relationships, support team goals, and comply with quality assurance expectations.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• The company offers a range of benefits designed to support associates and their families, well-being, careers, and personal interests; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED