Banquet House person

Sage Hospitality•Charlotte, NC

About The Position

The Banquet Houseperson sets, maintains, and refreshes hotel banquet and meeting rooms according to sales contracts and company standards. The role ensures spaces are clean, organized, and properly prepared in a timely manner so banquet service staff can prepare for functions. The position also assists supervisors during large functions and handles timely, safe breakdown of meeting rooms after events. Rooms must be refreshed on time, kept clean, supplied with water, and set for the appropriate functions. Work includes setting up rooms with tables, chairs, linens, décor, audio-visual equipment, and other event materials; maintaining banquet areas before and after events; and collaborating with the banquet team. The role requires communication with guests, associates, and supervisors; the ability to assess and meet standards of service and appearance; and adherence to safety and sanitation procedures. No formal education is needed. Minimal literacy is necessary, and alternate training tools may be used. Prior housekeeping experience is desirable; prior event setup or hospitality experience is preferred. The job involves continuous standing and/or walking, reaching across work areas—including shelves, windows, ledges, pipes, and areas under or around furniture—and lifting 50 pounds or more. The position requires climbing approximately 40 steps during 15% of a 40-hour week. Work is indoors 80% of an eight-hour period. No driving is required. Flexibility to work evenings, weekends, and holidays may be needed.

Requirements

No formal education is needed; minimal literacy is necessary, with alternate training tools available.
Prior housekeeping experience is desirable; prior experience in event setup or hospitality is preferred.
Strong attention to detail and organizational skills.
Ability to lift 50 pounds or more and perform physical tasks.
Ability to communicate with guests, associates, and supervisors and assess and meet standards.
Reliable, punctual, and team-oriented.
Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

Prior housekeeping experience.
Prior event setup or hospitality experience.

Responsibilities

Set up banquet rooms according to event specifications and sales contracts, including tables, chairs, linens, décor, and other event materials.
Assist with the arrangement and placement of audio-visual equipment.
Ensure banquet and meeting rooms are clean, organized, and properly maintained before and after events.
Refresh rooms on time, provide water, and set rooms for the appropriate functions.
Ensure rooms are properly set in a timely manner so banquet service staff can prepare for functions.
Break down and reset meeting rooms safely and promptly after events.
Assist the supervisor during large functions.
Collaborate with the banquet team to support seamless event execution.
Follow safety and sanitation procedures.
Communicate with guests, other associates, and the supervisor and meet applicable standards of service and appearance.