Banquet House person

Sage Hospitality Group•Charlotte, NC

About The Position

The Banquet Houseperson sets, maintains, and refreshes hotel banquet and meeting rooms according to sales contracts and company standards. The role prepares spaces so banquet service staff can set up for functions, ensures rooms are clean and properly arranged, and breaks down or resets rooms safely and promptly after events. The position also supports supervisors during large functions and helps ensure rooms have water and are ready for the appropriate events. This is a physically active role involving continuous standing and walking, reaching throughout assigned areas, climbing stairs, and lifting items weighing 50 pounds or more. The work takes place indoors for approximately 80% of an eight-hour period. No driving is required. No formal education is needed; minimal literacy is necessary, and alternate training tools may be used. Prior housekeeping experience is desirable.

Requirements

Strong attention to detail and organization skills.
Ability to lift 50 pounds or more and perform physical tasks.
Ability to communicate with guests, other associates, and the supervisor.
Ability to assess and meet standards, including standards of appearance.
Ability to reach all areas of responsibility, including shelves, windows, ledges, pipes, and areas under and around furniture.
Ability to stand and/or walk continuously to complete job duties.
Ability to climb stairs; approximately 40 steps, 15% of a 40-hour week.
Reliable, punctual, and team-oriented.
Flexibility to work evenings, weekends, and holidays as needed.
Minimal literacy necessary; alternate training tools may be used.

Nice To Haves

Prior experience in event setup, housekeeping, or hospitality is preferred.
Prior housekeeping experience is desirable.

Responsibilities

Set up banquet rooms according to event specifications, including tables, chairs, linens, and decor.
Assist with arranging and placing audio-visual equipment and other event materials.
Keep banquet and meeting areas clean, organized, and maintained before and after events.
Break down and reset banquet spaces efficiently and safely after events.
Set, maintain, and refresh hotel banquet and meeting rooms according to sales contracts and company standards.
Prepare rooms in a timely manner so banquet service staff can prepare for functions.
Refresh rooms on time, provide water, clean rooms, and set them for the appropriate functions.
Assist the supervisor during large functions.
Collaborate with the banquet team to support seamless event execution.
Follow safety and sanitation procedures.
Communicate with guests, other associates, and the supervisor, and assess and meet standards.