Houseperson

Courtyard Speedway•Speedway, IN

About The Position

The Houseperson helps create a clean, comfortable, and welcoming guest experience by maintaining guest rooms, public areas, hallways, and restrooms; responding to guest and departmental requests; and supporting housekeeping operations. The role includes keeping carts, storerooms, and cleaning equipment orderly; replenishing room amenities; setting up requested furniture; reporting maintenance issues; and safeguarding hotel equipment, keys, and supplies. The position requires a professional, courteous demeanor, attention to detail, clear communication, and a team-first approach. Flexible shifts are available, including morning, evening, and night schedules, as well as weekends. Full-time and part-time schedules are offered.

Requirements

  • Professional demeanor and appearance, including a clean uniform.
  • Clear communication skills.
  • Ability to support multiple departments.
  • Ability to continuously move and regularly bend, lift, push, pull, carry, and move up to 55 pounds without assistance and more than 55 pounds with assistance.
  • Ability to stand and walk for an entire shift and perform repetitive motions.
  • Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.

Responsibilities

  • Maintain a friendly, cheerful, and courteous demeanor.
  • Respond promptly to requests from guests and other departments.
  • Identify and report preventative maintenance and other issues in public areas or guest rooms.
  • Set up furniture in guest rooms as requested.
  • Retrieve supplies from shelves and storerooms and set up cleaning carts.
  • Keep carts and storerooms clean and orderly to support efficient room cleaning.
  • Clean windows, doors, walls, closets, fixtures, and other areas in guest rooms, public areas, and hallways, using ladders or stools when needed.
  • Clean and sanitize guest and public restrooms, including shower walls, tubs, toilets, stall walls, exposed pipes, mirrors, sinks, and walls.
  • Remove debris, unread newspapers, soiled linens, and trash from hallways and transport them to service areas.
  • Clean, maintain, and store cleaning equipment.
  • Replace towels, soaps, room amenities, and literature that has been removed, soiled, or torn.
  • Vacuum rooms, public areas, and hallways, including carpet underneath furniture and in hard-to-reach areas.
  • Operate vacuums weighing up to 25 pounds and lift or move heavy furniture as needed for cleaning.
  • Inspect room equipment, including TVs, lights and lamps, faucets, and radios, to ensure it is working properly.
  • Immediately report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
  • Maintain custody of equipment, keys, and supplies to protect hotel property.
  • Support coworkers and other departments, treat coworkers with dignity and respect, and perform other reasonable duties requested by a supervisor.

Benefits

  • Incentives
  • Employee Referral Program
  • Paid Time Off
  • Paid Vacation for full-time employees
  • Merit Increase
  • 401(k) with employer contribution for full-time employees
  • Medical, dental, and vision insurance for full-time employees
  • Life insurance for full-time employees
  • Long-term and short-term disability coverage for full-time employees
  • Accident coverage for full-time employees
  • Critical illness coverage for full-time employees
  • Cross-training opportunities
  • Hotel room discounts
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