Houseperson

Resolute Road Hospitality•Lehi, UT

About The Position

The Houseperson supports the housekeeping and maintenance teams at the SpringHill Suites by Marriott Lehi. The role helps keep public and shared areas clean and ready, supplies housekeepers with linens and other supplies, and responds promptly to guest service needs to provide a welcoming, polished experience. Success requires consistent attendance, adherence to company standards, and a collaborative, guest-focused approach. Duties may evolve based on organizational needs.

Requirements

  • Basic understanding of housekeeping, laundry, and maintenance operations.
  • Familiarity with the safe handling and storage of cleaning chemicals.
  • Ability to communicate clearly.
  • Strong work ethic, positive attitude, and attention to detail.
  • Ability to work independently and manage priorities in a fast-paced setting.
  • Friendly, guest-focused, and team-oriented demeanor.
  • Consistent attendance and adherence to Resolute Road Hospitality standards.

Nice To Haves

  • High school diploma or GED preferred.
  • Previous housekeeping or laundry experience is a plus.
  • Experience with equipment such as vacuums and commercial washers/dryers.

Responsibilities

  • Maintain cleanliness of public and service areas, including hallways, elevators, stairways, and lobbies.
  • Empty tasks, restock housekeeping closets, and support linen distribution throughout the hotel.
  • Assist housekeepers by delivering supplies, removing soiled linens, and responding to guest room service needs.
  • Complete deep cleaning and special projects as assigned by leadership.
  • Report maintenance issues, safety concerns, or guest property found in public areas.
  • Respond to guest requests with urgency and professionalism.
  • Maintain communication with housekeeping and front desk teams.
  • Follow Resolute Road Hospitality policies, safety standards, and cleanliness protocols.
  • Perform other duties as assigned by a supervisor or management.

Benefits

  • Travel perks
  • Optional daily pay
  • Health and life insurance
  • 401(k)
  • Paid time off
  • Dental and vision coverage
  • Employee assistance program
  • Referral program
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