Houseperson

Home2 by Hilton (Springwood Hospitality) • Martinsburg, IA

26d • $16 - $16

About The Position

The House Person is responsible for cleaning rooms, halls, offices, and public spaces, performing light maintenance duties, and responding to guest needs. The role supports housekeeping and laundry operations and ensures guest areas and meeting rooms are clean, properly set up, and ready for use. The position reports to the Executive Housekeeping Manager.

Requirements

• Ability to communicate with guests in English.
• Ability to lift and carry 50 pounds and push and pull 100 pounds.
• Thorough knowledge of emergency procedures.
• Familiarity with the Associate Handbook and adherence to company work rules, procedures, and policies.
• Wear the required uniform and follow appearance standards.
• Practice safety standards and promptly report or correct hazardous conditions.

Responsibilities

• Provide high-quality service to guests.
• Clean and inspect public areas to ensure cleanliness standards are met and spaces are guest-ready.
• Assist room attendants with heavy items, including mattresses and soiled linens, and deliver linens and other necessary supplies.
• Collect trash throughout the hotel, including from room attendants’ carts, vending areas, offices, trash receptacles, and restrooms.
• Respond promptly and efficiently to guest requests, including delivering housekeeping supplies such as linens and cots.
• Shampoo carpets, strip and wax VCT floors, and steam-clean ceramic tile throughout the hotel on a regular basis.
• Assist guests at the front door and help unload baggage from vehicles.
• Assist with minor maintenance tasks, including cleaning filters, replacing light bulbs, checking pool chemicals, plunging toilets, and changing batteries.
• Assist housekeeping and laundry operations as needed.
• Assist with snow and ice removal as necessary.
• Communicate with guests in English to provide the expected level of service.
• Ensure meeting rooms are set up, clean, and ready for guest use.
• Know emergency procedures thoroughly.
• Wear the proper uniform in accordance with appearance standards.
• Follow safety standards, remain alert to hazardous conditions, and immediately report or correct hazards.
• Follow company work rules, procedures, and policies, including those in the Associate Handbook.
• Perform other duties as assigned that the associate is capable of performing.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed