Hotel Manager Jobs

About The Position

Requirements

• At least one year of hotel housekeeping leadership experience; the qualifications also state one year of Environmental Services/Housekeeping experience.
• Strong leadership and team-development skills.
• Excellent guest-service and hospitality skills.
• Strong analytical and organizational abilities.
• Ability to manage multiple priorities in a fast-paced hotel environment.
• Knowledge of cleaning machines and tools, including their design, uses, and basic maintenance.
• Knowledge of cleaning chemicals, including their composition, uses, safe handling, storage, hazards, interactions, and disposal methods.
• Proficiency in Microsoft Office, including Word and Excel, with the ability to maintain complex spreadsheets.
• Experience multitasking across projects and with project management.

Responsibilities

• Lead and supervise hotel housekeeping associates during the assigned shift.
• Observe staff performance to support high standards of guest service and fair employee relations.
• Monitor associates’ progress and provide feedback to support skill development.
• Assist the Hotel Housekeeping Manager with administrative responsibilities.
• Implement operating standards, customer service expectations, and productivity goals.
• Recommend hiring, transfers, suspension, promotion, discharge, assignments, evaluations, rewards, or disciplinary action for associates.
• Identify operational deficiencies and recommend areas for improvement.
• Perform housekeeping staff duties during peak periods to maintain service levels.
• Ensure compliance with hotel procedures, safety standards, and departmental policies.
• Perform other duties as assigned.