General Manager
About The Position
Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality and a proven track record in hotel management. The General Manager leads a team of 6–12 staff members, supports successful hotel operations, ensures high standards of guest service and property readiness, and promotes the property through local networking and sales initiatives. The role may involve assisting with housekeeping, laundry, and public-space needs, as well as covering employee shifts when needed. The General Manager must follow property emergency procedures and ensure the security needs of the property and guests are met. The position requires a changing schedule and includes physical tasks such as kneeling, squatting, sitting, standing, bending, twisting, and lifting, pushing, or pulling items.
Requirements
- At least 1 year of experience as a Hotel General Manager.
- Valid driver's license.
- Proficient computer skills.
- Excellent organizational, time-management, and problem-solving abilities.
- Effective oral and written communication skills.
- Proactive and aggressive approach to solving problems.
- Strong leadership and team-development skills.
- Willingness to work a changing schedule.
- Ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods.
- Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds.
Responsibilities
- Recruit, train, and motivate a dedicated team of 6–12 staff members, providing hands-on support and guidance.
- Maintain a guest-ready hotel by upholding cleanliness standards and addressing guest concerns promptly.
- Manage and respond to guest reviews to maintain review standards.
- Follow brand guidelines and meet operational deadlines.
- Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
- Network in the local community and build relationships with competitive properties, local organizations, and key clients.
- Lead in-house guest sales and marketing initiatives to increase occupancy.
- Assist with room housekeeping, daily laundry duties, and public-space needs as required.
- Cover employee shifts as needed to maintain operational continuity during unexpected absences.
- Know and follow property emergency procedures and ensure property and guest security needs are met.
- Perform other duties as assigned.
Benefits
- Salary dependent on experience, plus bonus opportunity.
- Daily Pay access with flexible options to access earnings.
- Medical, dental, and vision benefits for full-time employees.
- Paid time off for full-time employees.
- Health savings account (HSA) for full-time employees.
- 401(k) for full-time employees.
- Employee Assistance Program provided to all employees.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
