Sales Manager | Renaissance Portsmouth-Norfolk Waterfront Hotel

SHAMIN HOTELS MASTER•Portsmouth, VA
•$60,000 - $60,500

About The Position

Shamin Hotels is seeking a Hotel Sales Manager for the Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth, Virginia. The role is responsible for driving hotel revenue growth by developing and implementing sales strategies to attract and retain clients, building relationships with business partners, achieving sales targets, and maximizing profitability. The Sales Manager also leads and supports the sales team and works with hotel departments to deliver sales initiatives and guest satisfaction.

Requirements

  • Proven experience in hotel or hospitality sales, with a track record of achieving sales targets and driving revenue growth.
  • Thorough understanding of the hotel industry, market trends, competitor landscape, and sales techniques.
  • Excellent communication and interpersonal skills, including the ability to build rapport and negotiate effectively with clients.
  • Strong leadership qualities and the ability to motivate and inspire a sales team.
  • Strong analytical and problem-solving skills, including the ability to interpret data, identify opportunities, and make strategic decisions.
  • Commitment to exceptional customer service and building long-term client relationships.
  • Willingness to travel and work flexible hours, including evenings, weekends, and holidays, as required.
  • Teamwork, ownership, responsibility, continuous learning, positivity, and a service-oriented approach.

Nice To Haves

  • Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.

Responsibilities

  • Develop and execute sales strategies to achieve revenue goals by targeting market segments, identifying potential clients, and preparing sales proposals.
  • Build and maintain relationships with corporate clients, travel agencies, event planners, and other business partners to generate leads and secure bookings.
  • Identify new business opportunities through prospecting, networking, and attending industry events and conferences.
  • Prepare and deliver sales presentations to prospective clients, describing the hotel and its services.
  • Negotiate client contracts and agreements, seeking favorable terms while protecting the hotel's interests.
  • Monitor market trends, competitor activity, and industry developments to forecast revenue potential and adjust sales strategies.
  • Lead and motivate the sales team, providing coaching, training, and support to help achieve individual and team targets.
  • Coordinate with operations, marketing, events, and other hotel departments to execute sales initiatives and support guest satisfaction.
  • Prepare sales reports and analyses, track results against targets, identify trends, and recommend corrective actions.
  • Provide customer service throughout the sales process by addressing inquiries, resolving issues, and supporting a positive client experience.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Accident insurance
  • Short- and long-term disability insurance
  • Pet insurance
  • Gym membership discounts
  • Paid time off
  • Paid holidays
  • Discounts on tickets, rental cars, attractions, footwear, and stays at branded hotels
  • 401(k) plan with company match
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