Hospital Receptionist Jobs

About The Position

Requirements

• High school diploma or GED.
• Typing speed of 30–40 words per minute.
• Pass the Clerical Ability Test administered by Human Resources with a score of 80% or better.
• One to two years of previous experience in a commercial health care environment.
• Previous work history demonstrating steady attendance and punctuality.
• Punctuality and reliable attendance.
• Ability to work well with fellow workers and supervisors.
• Attendance at annual mandatory hospital in-service programs.
• Near visual and hearing acuity required to perform essential duties.

Responsibilities

• Greet each patient entering the clinic in a friendly manner.
• Obtain accurate and complete information from each patient admitted.
• Submit patient information accurately to the Physician Practice Management System.
• Enter patient insurance information accurately.
• Obtain patients’ signatures on appropriate forms.
• Answer telephone calls courteously, filter calls, take messages, distribute messages, and make every attempt to satisfy callers’ requests.
• Perform duties assigned by the Office Supervisor.
• Protect and preserve patient confidentiality.
• Create charts for new patients.
• Schedule and make appointments.
• Enter new patients into the computer, including insurance information, addresses, and medical history.
• Maintain records of patient no-shows.
• File lab reports in patient charts.
• Pull charts each day for scheduled patients.
• Take payments and process charge slips.