Receptionist (PT) - Vintage Heights Veterinary Hospital

Mission Pet Health • Lincoln, NE

1d • Onsite

About The Position

The Receptionist at Vintage Heights Veterinary Hospital serves as the first point of contact for clients and helps support compassionate, efficient hospital operations. The role includes managing a multi-line phone system, greeting clients, maintaining medical records, scheduling appointments, processing financial transactions, and educating clients about preventative care and hospital services. The receptionist is expected to treat pets and clients with empathy and respect and to help create a calm, positive experience.

Requirements

• Passion for excellent customer service and a genuine love for animals.
• Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills and the ability to prioritize and multitask in a fast-paced environment.
• Collaborative, team-first mindset and ability to work independently and with direction.
• Flexible schedule, including some weekends and holidays.

Nice To Haves

• Experience with veterinary software.

Responsibilities

• Manage a multi-line phone system and greet clients positively.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions.
• Educate clients about preventative care and hospital services.
• Provide empathetic, respectful support to clients and pets.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed