Rehab Services Receptionist - Float (Part-Time)
About The Position
The Rehab Services Receptionist provides front-desk support to customers and patients of all ages. The role includes welcoming patients and visitors in person and by phone, answering and directing calls, and scheduling patient appointments efficiently according to provider schedules. The receptionist registers patients in the practice management system, updates demographic information, and uses billing software to answer questions about patient account status. The position also supports treatment information availability by scanning, filing, and retrieving medical records; sorts and delivers mail; and submits IT or Engineering support tickets as needed.
Requirements
- Excellent phone communication skills.
Nice To Haves
- High school graduate.
- At least one year of experience as a secretary or Administrative Assistant.
- Experience with Microsoft Word, Excel, and Outlook.
Responsibilities
- Welcome patients and visitors in person and by telephone.
- Answer incoming calls and direct them to the appropriate areas.
- Schedule patient appointments efficiently according to provider schedules.
- Register patients accurately in the practice management system and update demographic information as needed.
- Use billing software to answer questions about patient account status.
- Scan, file, and retrieve patient medical records as needed to ensure treatment information is available.
- Sort and deliver mail.
- Submit IT or Engineering support tickets for issues related to the position.
Benefits
- Medical, dental, and vision coverage options.
- Free internal prescription program.
- Employer contributions to insurance premiums.
- 457(b) retirement plan with employer matching.
- 401(a) plan with employer contributions.
- Paid vacation, sick leave, and observed holidays.
- Flexible work schedules.
- Remote or hybrid work opportunities.
- Employer-provided life insurance, with optional additional coverage available at the employee's expense.
- Short-term and long-term disability insurance.
- Employee assistance programs.
- Health Savings Accounts.
- Flexible Spending Accounts.
- Professional development opportunities.
- Scholarship and tuition reimbursement.
- Wellness programs.
- Volunteer opportunities.
- Productivity, retention, and referral bonuses.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
