Bilingual Outpatient Receptionist
About The Position
Weisman Children's Rehabilitation Hospital is recruiting a full-time Bilingual Outpatient Receptionist to join its pediatric professionals in Vineland, New Jersey. The position supports outpatient operations by providing reception and clerical services, assisting patients and families, and helping ensure required administrative and payment processes are completed before treatment. The position is benefit eligible. The receptionist answers and routes telephone calls, greets patients, collects required documentation and payments, documents transactions in the electronic medical record (EMR), verifies insurance daily, and monitors visitor, patient, and family entrances and exits. The role also handles clerical functions assigned by the Manager and/or Director and requires knowledge of facility policies and procedures related to these duties. The schedule is Monday, Tuesday, and Wednesday from 10:00 a.m. to 6:00 p.m.; Thursday from 11:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:00 p.m. Weisman Children's is a community-based pediatric organization comprising an acute care rehabilitation hospital, outpatient rehabilitation centers, and medical day care centers. It provides individualized, family-centered care through an interdisciplinary approach.
Requirements
- High school diploma or GED.
- Bilingual communication ability.
- Computer literacy in Excel, MS Word, and Outlook.
- Ability to communicate effectively with team members and patients’ families.
- Ability to work independently or under supervision as tasks require.
- Organizational and time-management skills.
- Strong customer-service skills.
Nice To Haves
- Two years of experience in a clerical or healthcare environment is preferred.
Responsibilities
- Answer telephone calls and transfer them to appropriate destinations.
- Greet patients.
- Collect required documentation, copays, deductibles, or payment for services before treatment and document transactions in the EMR.
- Perform daily insurance verifications.
- Monitor entrances and exits for visitors, patients, and families.
- Handle clerical functions as assigned by the Manager and/or Director.
- Maintain thorough knowledge of facility policies and procedures related to the position's duties.
Benefits
- Medical, dental, and vision coverage.
- 401(k) retirement program with employer match.
- Employer-paid life insurance policy.
- Employee Recognition Program.
- Company discounts at select retailers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
