Bilingual Receptionist

Aston Carter•Bethesda, OH
•$23 - $23•Onsite

About The Position

The Bilingual Receptionist is the first point of contact for visitors and callers, providing a professional and welcoming experience while supporting daily office operations. The role involves greeting guests, answering and routing phone calls, assisting clients, performing data entry, and handling light filing. The ideal candidate communicates clearly, provides outstanding customer service, understands basic administrative and clerical procedures, and can multitask effectively in a fast-paced environment. This is a fully onsite, contract-to-hire position based in Bethesda, Maryland. The role is typically scheduled 8:00 a.m. to 5:00 p.m., with an 8-hour workday and a 30-minute unpaid lunch break. It involves regular interaction with office staff, ownership, and executive leadership. The organization describes its culture as family-oriented, supportive, flexible, and attentive to work-life balance. Professional attire is expected.

Requirements

  • Fluency in Spanish and English, with the ability to communicate clearly with a diverse client base.
  • At least 1 year of experience in a front desk or receptionist role, or a comparable customer-facing administrative position.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to type at least 40 words per minute and perform accurate data entry.
  • High school diploma.

Responsibilities

  • Greet guests and front desk visitors promptly and hospitably, creating a professional first impression.
  • Answer incoming phone calls, route them appropriately, and provide accurate information.
  • Assist clients in person and over the phone, responding to inquiries and directing them to appropriate departments or resources.
  • Provide clerical and operational support to multiple departments, including preparing documents, forms, and reports.
  • Compose and prepare professional correspondence and other written communications.
  • Process, maintain, and manage confidential personnel files with discretion and accuracy.
  • Perform data entry and ensure information is accurate and regularly updated.
  • Handle light filing and maintain organized records and office documentation.
  • Provide general administrative support, including using Microsoft Office applications.
  • Prioritize and manage multiple tasks while maintaining attention to detail and meeting deadlines.
  • Collaborate with team members and leadership to support office operations and contribute to a positive work environment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Voluntary life and AD&D insurance for employees and dependents
  • Short- and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off or leave, including PTO, vacation, or sick leave, if eligible
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