Part-Time Receptionist - Mtn. Family Care Center

Ashe Memorial Hospital•Jefferson, NC

About The Position

Ashe Memorial Hospital is hiring a part-time Receptionist for Mtn. Family Care Center. The role supports front-office operations and patient check-in, including collecting personal, financial, insurance, and medical-history information; processing payments and deposits; answering calls; and scheduling appointments. The receptionist is expected to provide appropriate customer service and communicate effectively with patients and guests. The position works 18–20 hours per week on a variable shift. It has no supervisory responsibilities and requires no travel. Pay is commensurate with experience. Candidates must be willing to receive required vaccinations; new employees must provide proof of vaccination or obtain an approved exemption before starting work. A criminal background check and pre-employment drug screen are required after a conditional offer.

Requirements

High school diploma or equivalent preferred.
Prior medical-office experience preferred.
Ability to read and communicate effectively in English.
Proficiency in operating a computer.
Knowledge of patient and guest relations.
Willingness to receive all required vaccinations, unless an exemption is requested and approved.
Provide proof of vaccination or receive an approved exemption before beginning work.
Pass a criminal background check and pre-employment drug screen after a conditional job offer.

Nice To Haves

Prior medical-office experience.
High school diploma or equivalent.

Responsibilities

Coordinate front-office operations.
Greet patients warmly.
Scan documents into electronic medical records and patient charts.
Answer and transfer telephone calls and take accurate messages.
Schedule appointments and referral appointments.
Check in patients and help them complete registration, medical-history, and insurance forms to create their charts.
Accurately post charges and payments.
Accurately code diagnoses.
Balance the cash drawer according to AMH procedures.
Demonstrate good verbal and written communication and telephone skills.
Abide by AMH policies and procedures.
Assist with other duties as assigned.