Primary Care Receptionist

Madison County Memorial Hospital • Madison, FL

3d

About The Position

The Primary Care Receptionist greets and engages with patients in a professional and friendly manner. The role supports accurate account information, insurance verification and authorizations, copayment collection, and appointment scheduling. It also provides administrative support for the clinic, including answering phone calls, filing documents, pulling diagnostic information, preparing patient charts, and billing. The receptionist serves as backup to the Outpatient Coordinator as permissible.

Requirements

• High school diploma or equivalent.
• At least 1 year of medical office experience.
• Excellent written and verbal communication, organizational, analytical, grammar, and interpersonal skills.
• Ability to interact professionally with physicians, administration, senior managers, supervisors, staff members, patients, and family members.
• Excellent multitasking skills.

Responsibilities

• Greet and engage with patients professionally and courteously.
• Ensure accurate patient account information.
• Verify insurance and obtain insurance authorizations.
• Collect copayments.
• Schedule appointments.
• Answer phone calls and file documents.
• Pull diagnostic information and prepare patient charts.
• Assist with billing.
• Serve as backup to the Outpatient Coordinator as permissible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED