Medical Receptionist - Primary Care Commerce

Trinity Health•Commerce, CA

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as a first point of contact for patients and help create a positive experience while supporting efficient office operations and patient care. The schedule is Friday for 8 hours and Monday for 4 hours, on the day shift. The role welcomes patients and visitors, handles check-in and registration and insurance verification, schedules appointments, responds to phone inquiries, collects payments, assists with patient communications and paperwork, supports MyChart, maintains patient records, and works with providers and clinical staff to support a smooth patient experience. The organization emphasizes patient-centered care and its values of Commitment, Advocacy, Respect, Efficiency, and Service. It is an equal opportunity employer and states that qualified applicants receive consideration without regard to protected characteristics.

Requirements

High school diploma or GED, or be between ages 15 and 17 with a valid work permit from their high school.
One to two years of experience in a medical or physician office or customer service environment is preferred.

Nice To Haves

Coursework in insurance or billing, medical practice education, or seminars is preferred but not required.
One to two years of experience in a medical or physician office or customer service environment is preferred.

Responsibilities

Welcome patients and visitors with professionalism and compassion.
Check patients in and verify registration and insurance information.
Schedule, confirm, and reschedule appointments.
Answer phones, respond to inquiries, and route messages appropriately.
Collect payments and support accurate billing processes.
Assist with patient communications, paperwork, and MyChart support.
Maintain patient records and support day-to-day office operations.
Partner with providers and clinical staff to ensure a smooth patient experience.