Health Analyst Jobs

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Business System Analyst - Remote

Sentara Health•Virginia Beach, VA
•$76,274 - $118,872•Remote

About The Position

Sentara is hiring a Business Systems Analyst to support the accuracy, quality, and integrity of benefit plan data and documents within the Simplify Benefits1 platform. This fully remote role focuses on quality assurance, data validation, testing, reporting, and process improvement to ensure accurate, compliant, and efficient benefit document production. The analyst partners with business stakeholders, technical teams, and vendors to validate system outputs, resolve issues, support system enhancements, and develop tools and processes that improve operational efficiency, scalability, and accuracy. The role supports administration, maintenance, and enhancement of Simplify Benefits1 and related business applications; gathers and analyzes business requirements and operational processes; and maintains process documentation, validation procedures, and standard operating procedures. The analyst also develops and maintains validation tools, reports, dashboards, templates, and other operational resources, supports automation and continuous improvement, and collaborates with cross-functional teams on system, testing, data management, reporting, and document-production initiatives.

Requirements

  • High school graduation or equivalent.
  • At least 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field.
  • Experience supporting business applications and operational processes.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent attention to detail and commitment to data accuracy.
  • Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
  • Experience with Microsoft Excel and data analysis tools.
  • Strong written and verbal communication skills.
  • Ability to collaborate effectively with business and technical teams.
  • Experience developing reports, validation tools, and process documentation.

Nice To Haves

  • Experience with system testing, data validation, or quality assurance.
  • Healthcare, insurance, benefits administration, or other regulated-industry experience.
  • Experience supporting benefits administration, benefit plan documents, or insurance-related systems.
  • Experience with Simplify Benefits1 or similar benefits administration platforms.
  • Knowledge of quality assurance methodologies and testing practices.
  • Experience with Salesforce, SQL, HTML, reporting tools, or automation solutions.

Responsibilities

  • Perform quality assurance testing and validation to ensure benefit plan data, documents, and system outputs are accurate, complete, compliant, and delivered within established deadlines.
  • Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
  • Validate system changes, enhancements, and configurations before implementation.
  • Participate in user acceptance testing (UAT), regression testing, and production validation activities.
  • Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.
  • Support administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
  • Gather, document, and analyze business requirements and operational processes.
  • Maintain process documentation, validation procedures, and standard operating procedures.
  • Monitor data integrity and support issue resolution across business systems.
  • Identify and implement improvements that enhance efficiency, quality, accuracy, and scalability.
  • Develop and maintain validation tools, reports, dashboards, templates, and other operational resources.
  • Support automation initiatives and continuous improvement efforts.
  • Analyze data, identify trends, and support routine and ad hoc reporting needs.
  • Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders to support business initiatives.
  • Maintain centralized documentation and promote knowledge sharing across teams.
  • Support projects involving system enhancements, testing, data management, reporting, and document production.
  • Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned.

Benefits

  • Medical, dental, and vision plans
  • Adoption, fertility, and surrogacy reimbursement up to $10,000
  • Paid time off and sick leave
  • Paid parental and family caregiver leave
  • Emergency backup care
  • Long-term and short-term disability and critical illness plans
  • Life insurance
  • 401(k)/403(b) with employer match
  • Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education
  • Student debt pay down up to $10,000
  • Pet insurance
  • Legal resources plan
  • Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria
  • Paid military leave
  • Educational assistance or student loan repayment
  • Voluntary benefits

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