Management and Program Analysis (Rural Health Coordinator)

Veterans Health Administration • Flagstaff, AZ

3d • Onsite

About The Position

The Northern Arizona VA Healthcare System is hiring a Management & Program Analyst to provide executive-level administrative support and management for Rural Health and Native American Veterans. This high-profile role involves regular interaction with high-ranking government officials, members of Congress, Tribal officials, technical and professional organizations, and VA Central Office and field leaders.

The analyst manages high-level projects and serves as the focal point for developing and evaluating policies and procedures related to health care delivery, operations, and oversight. The position also serves as a liaison to the Indian Health Service (IHS), Tribal organizations, and other federal and community agencies on behalf of Native American Veterans. The role includes program administration, policy and program analysis, management studies, planning, budgeting, and advising on health care system operations.

The position is not virtual. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Relocation or recruitment incentives may be authorized for highly qualified candidates.

Requirements

• U.S. citizenship.
• One year of specialized experience equivalent to at least GS-11 in the normal line of progression; examples include program management, clinical experience or education/training in ambulatory or inpatient settings, customer relations management, and healthcare operations in public or private sectors.
• Current federal employees and certain former federal employees applying for a GS-12 position must meet the 52-week GS-11 time-in-grade requirement.
• Complete the required application, questionnaire, and online assessment.
• Undergo a background/security investigation and complete online onboarding.
• Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel requirement.
• Serve a one-year probationary period or two-year trial period, as applicable.
• No educational substitution is available at this grade level.

Nice To Haves

• Experience with Native American outreach, Tribal relations, or American Indian health programs.
• Knowledge of VHA/VA health care system operations at the national and facility levels.
• Experience serving as a liaison or point of contact with Tribal governments, the Indian Health Service, and other federal or community partners.
• Experience in program planning, development, implementation, and evaluation.
• Strong project management experience, especially with complex or high-visibility outreach initiatives.
• Experience developing and maintaining memorandums of understanding, agreements, or partnership arrangements.
• Demonstrated skill in policy analysis, interpretation, and implementation of regulations, procedures, and standards.
• Experience conducting management studies, data analysis, and reporting to improve program effectiveness.
• Strong communication, negotiation, and conflict-resolution skills with diverse stakeholders.
• Experience working with rural or underserved communities, especially in health outreach or service delivery.
• Expert knowledge of Native American cultures and Tribal structures.

Responsibilities

• Serve as Native American Services Outreach Coordinator and primary contact for planning, designing, executing, ensuring compliance with, and monitoring outreach programs on reservations and on-station services for Native American Veterans.
• Provide administrative oversight to Outreach Team members and establish team goals and objectives.
• Ensure facility compliance with statutory, regulatory, and administrative guidelines for the Native American Service Program.
• Serve as a technical expert on Native American cultures, healthcare, government, and the IHS mission and services.
• Develop and implement facility programs and projects related to Native American affairs, and analyze their effectiveness.
• Establish long-range plans, develop budgets, and identify program needs.
• Serve as a member of the EEO Advisory Committee.
• Conduct management studies of organizational entities with critical problems.
• Conduct and integrate cyclical management studies and studies connected with systematic internal reviews and management briefings; formulate recommendations to improve efficiency and economy of operations.
• Research and analyze problems, issues, and program requirements, providing expert analysis and advice on complex process issues.
• Advise, direct, and guide health care system planning, organization, implementation, coordination, evaluation, control, and education to improve medical, administrative, and support operations and support patient care and compliance with accrediting bodies and VA standards.
• Participate in high-priority subprojects, analyses, investigations, and initiatives supporting facility objectives.
• Assist in developing proposed management programs at the service, inter-service, medical center, or VISN-wide level.
• Act as liaison to the IHS, Tribal organizations, and other federal and community agencies on behalf of Native American Veterans.

Benefits

• Federal employee benefits package for employees and their families; specific benefits depend on position eligibility.
• VA may offer newly appointed federal employees credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual, subject to prior request and approval.
• Relocation or recruitment incentives may be authorized for highly qualified candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed