Program Analyst (Informatics)-Nursing

Veterans Health Administration • Omaha, NE

1d • Onsite

About The Position

The incumbent serves as a Program Analyst (Health Informatics) at Veterans Health Administration medical centers. The role improves the quality, efficiency, and effectiveness of health care by integrating clinical and information processes to support successful adoption and application of new technologies throughout the VHA. The VA Midwest Health Care Network promotes a Whole Health System of care, empowering Veterans to take charge of their health and well-being through personalized health plans, healing relationships and environments, and connections to their communities.

The analyst supports clinical and business staff and Veterans by helping evolve clinical software and workflows, promoting staff understanding of organizational changes, and partnering with information technology colleagues. The role uses data analysis and reporting, informatics tools, process improvement, and education to support the deployment, sustainment, and optimization of health information technology and electronic health record capabilities.

The position is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. Telework is not available, and the position is not virtual. Relocation and recruitment incentives and permanent change of station authorization are not available. The position is in the Excepted Service. The selected applicant must serve a one- or two-year trial period.

Requirements

• U.S. citizenship, subject to the stated exception for appointing non-citizens when qualified citizens cannot be recruited under VA policy.
• Proficiency in written and spoken English.
• Meet the qualification requirements for the GS-07, GS-09, or GS-11 grade through specialized experience, qualifying education, or an eligible combination of education and experience.
• For GS-07 specialized experience: at least one year equivalent to GS-5, including knowledge and use of clinical software packages; preparing reports and presenting information effectively; collecting, evaluating, and synthesizing data; and assisting with evaluating and recommending operational process changes.
• For GS-09 specialized experience: at least one year equivalent to GS-7, including knowledge of automation and software systems affecting clinical practice; data analysis; assistance with process improvement projects; communication with clinical and business teams to support deployment, sustainment, and optimization; and preparation of reports and graphical data presentations.
• For GS-11 specialized experience: at least one year equivalent to GS-9, including stakeholder communication to support organizational change; applying established practices, theories, and emerging information related to health care delivery, informatics, and applications; independently completing process-improvement analytical projects; experience with the data life cycle, including data design, collection, management, retrieval, analysis, summarization, and presentation; and knowledge and use of national database architecture and file structure.
• Applicants qualifying through education must provide transcripts; education must be from an accredited institution and must demonstrate the knowledge, skills, and abilities necessary for the work.
• Register with Selective Service if male and born after December 31, 1959.
• Successfully complete a background/security investigation and the online onboarding process, including acceptable identification and other application requirements.
• Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs health care personnel requirement.
• Serve a one- or two-year trial period, with continued employment subject to written certification that it advances the public interest.
• Participate in a pre-employment examination or evaluation as part of the pre-employment process.

Nice To Haves

• Experience with medical systems and interfaces.
• Experience using Microsoft products, including Excel and Outlook.
• Customer service skills or experience.

Responsibilities

• Use communication, education, and leadership to support understanding of and adaptation to organizational updates.
• Guide the evolution of clinical software and processes by ensuring software is available for staff and providing training on its use.
• Contribute to software enhancements and process improvement activities, partnering with information technology colleagues to improve patient care for clinical and business staff.
• Promote productive working relationships and routine dialogue between the Office of Information and Technology and Health Informatics to sustain and optimize health IT solutions and workflows.
• Evaluate content quality, ensure access to knowledge resources, reduce duplicate data sources, and improve information interoperability.
• Apply statistical, machine learning, visualization, inferencing, and other techniques to support decision-making.
• Develop or use reports and information tools, including SQL and SQL Server Reporting Services, using VISN and VA Corporate Data Warehouse resources.
• Develop, implement, monitor, maintain, and optimize informatics tools and access to support healthcare capabilities and technology associated with the electronic health record.
• Serve as a subject matter expert in visual process-flow diagrams and help end users correctly interpret symbols and diagrams representing their work activities.
• Ensure clinical input in the development and management of the VHA business architecture.
• Participate in evaluating and testing systems and applications and reporting identified errors.
• Evaluate workflows end to end, identify issues, develop solutions based on best-practice guidelines, and resolve and communicate changes to maintain and optimize processes that deliver health information technology solutions.
• Support the management and delivery of educational experiences using information solutions and technology across healthcare.
• Perform other duties as assigned.

Benefits

• Federal employee benefits package available to the employee and family, subject to eligibility based on position type.
• Annual leave accrual based on federal service, at a rate of 4, 6, or 8 hours per pay period; eligible prior work or military service may be credited toward accrual if requested and approved before appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed